Complaints & Customer Relationship Officer

Encompass delivers a wide range of services including homelessness support and adult social care. For this job role, you will be responsible for investigating and responding to complaints and general enquiries related to casework, Subject Access Requests (SARS) and Freedom of Information (FOI) requests, and also identifying and making recommendations. **In...

Complaints and Insight OfficerSuttonJob Role The Complaints & Insights Officer is responsible for supporting the Council's complaints improvement project and the steps required to meet the Housing Ombudsman complaints handling code and new LGSCO complaints handling code. The role will involve the interrogation of past and current complaints data for errors,...

Complaints and Insight Officer Sutton Job Role The Complaints & Insights Officer is responsible for supporting the Council's complaints improvement project and the steps required to meet the Housing Ombudsman complaints handling code and new LGSCO complaints handling code. The role will involve the interrogation of past and current complaints data...

Complaints and Insight Officer Sutton £15 per hour Full Time Contract Novax Recruitment is actively seeking a Complaints and Insight Officer based in Sutton. This is a contract role working full time. The job: Be responsible for supporting the clients complaints improvement project and the steps required to meet the Housing Ombudsman complaints handling...

Complaints and Insight OfficerSutton£15 per hourFull Time Contract Novax Recruitment is actively seeking a Complaints and Insight Officer based in Sutton. This is a contract role working full time. The job: Be responsible for supporting the clients complaints improvement project and the steps required to meet the Housing Ombudsman complaints handling code...

One of our local authority clients are currently recruiting for a Complaints & Insights Officer. This is a 6 month temporary contract with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The Complaints & Insights Officer is responsible for supporting the Council’s complaints improvement project and the steps...

One of our local authority clients are currently recruiting for a Complaints & Insights Officer. This is a 6 month temporary contract with possible further extension based on budget and performance.Main Purpose of Post/Job SummaryThe Complaints & Insights Officer is responsible for supporting the Council’s complaints improvement project and the steps...

Job SummaryThe Complaints and Insights Officer will play a crucial role in supporting the Council's complaints improvement project, ensuring compliance with the Housing Ombudsman complaints handling code and the new LGSCO complaints handling code.Key ResponsibilitiesInterrogate past and current complaints data to identify errors, corrections, themes,...

Job Summary: We are seeking a highly skilled Complaints and Insight Officer to join our team at Novax Recruitment. As a Complaints and Insight Officer, you will play a crucial role in supporting our clients' complaints improvement project and ensuring compliance with the Housing Ombudsman complaints handling code and new LGSCO complaints handling code. Key...

Job Summary: We are seeking a highly skilled Complaints and Insight Officer to join our team at Novax Recruitment. As a Complaints and Insight Officer, you will play a crucial role in supporting our clients' complaints improvement project and ensuring compliance with the Housing Ombudsman complaints handling code and new LGSCO complaints handling code. Key...

Job Summary: We are seeking a highly skilled Complaints and Insight Officer to join our team at Novax Recruitment. As a Complaints and Insight Officer, you will play a crucial role in supporting our clients' complaints improvement project and ensuring compliance with the Housing Ombudsman complaints handling code and new LGSCO complaints handling code. Key...

Job Summary: We are seeking a highly skilled Complaints and Insight Officer to join our team at Novax Recruitment. As a Complaints and Insight Officer, you will play a crucial role in supporting our clients' complaints improvement project and ensuring compliance with the Housing Ombudsman complaints handling code and new LGSCO complaints handling code. Key...

Job Summary:Novax Recruitment Ltd is seeking a skilled Complaints and Insight Officer to support our clients' complaints improvement project. The successful candidate will be responsible for ensuring compliance with the Housing Ombudsman complaints handling code and the new LGSCO complaints handling code.Key Responsibilities:Support the development and...

Job Summary:Novax Recruitment Ltd is seeking a skilled Complaints and Insight Officer to support our clients' complaints improvement project. The successful candidate will be responsible for ensuring compliance with the Housing Ombudsman complaints handling code and the new LGSCO complaints handling code.Key Responsibilities:Support the development and...

? Complaints Handler ? Full-time, permanent Location:Sutton Coldfield, Birmingham (Office Based) Salary: £24,582.00 per annum At Dignity Funerals, we understand that our work goes beyond providing a service; it's about being there for people when they need it most. We're a dedicated team committed to offering care, compassion, and understanding to...

Job SummaryThe Complaints and Insights Officer will play a crucial role in supporting the Council's complaints improvement project, ensuring compliance with the Housing Ombudsman complaints handling code and the new LGSCO complaints handling code.Key ResponsibilitiesInterrogate past and current complaints data to identify errors, corrections, themes,...

1. Job Role & Purpose The objective of the Complains Lead is to ensure that all complaints and compliments received by SCGP are effectively managed, monitored and recorded. In addition, to identify trends and issues from complaints and ensure that these are fed back to the Service Delivery Manager to be addressed across SCGP. 2. Key Duties &...

�? Complaints Handler �? Full-time, permanent Location:Sutton Coldfield, Birmingham (Office Based) �??? Salary: £24,582.00 per annum ???? At Dignity Funerals, we understand that our work goes beyond providing a service; it’s about being there for people when they need it most. We’re a dedicated team committed to offering care, compassion, and...

Our client is seeking a highly motivated and skilful individual to join their team as a Customer Services and Marketing Officer. As the first point of contact for our customers, you will be responsible for providing excellent customer service while also assisting with marketing efforts to increase brand awareness and drive revenue. Duties for the Customer...

About Dignity PlcDignity Plc is a leading provider of funeral services, dedicated to delivering compassionate and respectful care to families during their most challenging moments. We strive to make a meaningful impact in the lives of those we support, and we're seeking a skilled Complaint Resolution Specialist to join our team.Key ResponsibilitiesHandle...