We have other current jobs related to this field that you can find below

  • Customer Service Assistant/security Officer

    3 months ago

    Kentish Town, United Kingdom STM Group Full time

    **Job Summary & Responsibilities** Are you looking for work in the rail industry? STM Group are recruiting experienced and SIA licensed security officers to join our company within the railway industry. Are you available for shifts including the following? - The shifts that you will be required to work will be a mix of day and closing stations with start...

  • Cover Supervisor

    2 months ago

    Town, United Kingdom Philosophy Education Full time

    Cover SupervisorFull-time or Part-timeCover SupervisorSeptember startA lovely secondary school in Enfield are looking for a qualified PE to join their staff team on a full-time contract basis from September. The RoleAs a Cover Supervisor you will work in this secondary schools to provide support subject teachers by covering classes and ensuring students...

  • Cover Supervisor

    2 months ago

    Town, United Kingdom Philosophy Education Full time

    Cover Supervisor Full-time or Part-time Cover Supervisor September start A lovely secondary school in Enfield are looking for a qualified PE to join their staff team on a full-time contract basis from September.  The Role As a Cover Supervisor you will work in this secondary schools to provide support subject teachers by covering classes and ensuring...

  • Planner Scheduler

    3 weeks ago

    Kentish Town, United Kingdom Trevett Project Services Full time

    Maintenance Planner/SchedulerAre you experienced maintenance planner/scheduler looking for a new role in within the building maintenance industry?This role may be for you.Job specificationRole: Maintenance Planner/SchedulerLocation: Kentish Town, LondonWorking hours: Monday to Friday, 9am to 5pm (full time onsite)Salary: £27,500Key Responsibilities• The...

  • Fire Supervisor

    5 days ago

    Enfield Town, United Kingdom PSR Solutions Full time

    Fire Door Supervisor - London PSR Solutions are currently recruiting for a Fire Door Supervisor for projects in London & Hertfordshire. Job role: Fire Door Supervisor Rate: £220 - £260/day Duration: Ongoing Location: London & surrounding areas Main duties: Carry out surveys Oversee work Organising workload, materials, labour, etc Lead teams of...

  • Cover Supervisor

    6 days ago

    Enfield Town, United Kingdom Philosophy Education Full time

    Cover Supervisors required for Enfield secondary schools and academies. Cover Supervisor £85 - £100 per day Secondary Schools Enfield Flexible work We are looking for confident Cover Supervisors to work in Enfield schools on a flexible short-term and long-term contract basis. The Role As a Cover Supervisor you will work in secondary schools to...

  • Cover Supervisor

    4 days ago

    Enfield Town, United Kingdom Philosophy Education Full time

    Cover Supervisors required for Enfield secondary schools and academies.Cover Supervisor£85 - £100 per daySecondary SchoolsEnfieldFlexible workWe are looking for confident Cover Supervisors to work in Enfield schools on a flexible short-term and long-term contract basis.The RoleAs a Cover Supervisor you will work in secondary schools to provide support...

  • Fire Supervisor

    4 days ago

    Enfield Town, United Kingdom PSR Solutions Full time

    Fire Door Supervisor - LondonPSR Solutions are currently recruiting for a Fire Door Supervisor for projects in London & Hertfordshire.Job role: Fire Door SupervisorRate: £220 - £260/dayDuration: OngoingLocation: London & surrounding areasMain duties:Carry out surveysOversee workOrganising workload, materials, labour, etcLead teams of operativesAssisting...

  • Cover Supervisor

    4 weeks ago

    Enfield Town, United Kingdom Qualiteach Ltd Full time

    Cover Supervisor - Enfield - Same Sex Secondary School - ASAP - KS3-KS4 * Cover Supervisor - Enfield * Cover Supervisor - Same Sex Secondary School * Cover Supervisor - £90 - £120 Per day salary dependent on experience * Cover Supervisor - ASAP start Are you looking for a new role as a cover supervisor? Can you cover a range of subjects for...

  • Cover Supervisor

    1 week ago

    Enfield Town, United Kingdom Qualiteach Ltd Full time

    Cover Supervisor - Enfield - Same Sex Secondary School - ASAP - KS3-KS4 * Cover Supervisor - Enfield * Cover Supervisor - Same Sex Secondary School * Cover Supervisor - £90 - £120 Per day salary dependent on experience * Cover Supervisor - ASAP startAre you looking for a new role as a cover supervisor?Can you cover a range of subjects for secondary aged...

  • Trainee Hearing Advisor

    3 months ago

    Kentish Town, United Kingdom Scrivens Opticians & Hearing Care Full time

    If you are looking to develop a career in Optical and Hearing care, Scrivens Opticians is an excellent place to start. You will be matched to the branch or regional need and may have the opportunity to work at more than one branch, which will allow you to gain even more experience. As a busy Trainee Hearing Advisor you will spend your time on various...

  • Trainee Optical Advisor

    3 months ago

    Kentish Town, United Kingdom Scrivens Opticians & Hearing Care Full time

    If you are looking to develop a career in Optical and Hearing care, Scrivens Opticians is an excellent place to start. You will be matched to the branch or regional need and may have the opportunity to work at more than one branch, which will allow you to gain even more experience. As a busy Trainee Optical Advisor you will spend your time on various...

  • Part Time Sales Advisor

    3 months ago

    Kentish Town, United Kingdom Scrivens Opticians & Hearing Care Full time

    If you are looking to develop a career in optics, Scrivens Opticians is an excellent place to start. You will be matched to the branch or regional need and may have the opportunity to work at more than one branch, which will allow you to gain even more experience. As a busy Sales Advisor you will spend your time on various aspects of meeting your...

  • Supervisor

    3 months ago

    Lea Town, United Kingdom EG Group Full time

    Role: Greggs Supervisor / Team LeaderLocation: Cottam, PR4 0RS Hours: Part-Time / Full-Time Hours Available / Permanent Hourly Rate: £12.25 Bonus Scheme: Quarterly Bonus Incentive! Company: EG Group We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our Retail Team Leaders are...

  • Catering Operations Supervisor

    2 weeks ago

    Canning Town South, United Kingdom Uber Boats Thames Clippers Full time

    Catering Operations Supervisor DEPARTMENT Catering REPORTS TO Catering Manager DIRECT REPORTS OCSAs Catering Operations Supervisor Job Summary This role works in close collaboration with all other frontline departments to deliver the best-in-class service for UBTC on the frontline. QUALIFICATIONS & EXPERIENCE • Previous relevant experience with a...

  • Catering Operations Supervisor

    7 days ago

    Canning Town South, United Kingdom Uber Boats Thames Clippers Full time

    Catering Operations SupervisorDEPARTMENT CateringREPORTS TO Catering ManagerDIRECT REPORTS OCSAsCatering Operations Supervisor Job SummaryThis role works in close collaboration with all other frontline departments to deliver the best-in-class service for UBTC on the frontline.QUALIFICATIONS & EXPERIENCE• Previous relevant experience with a background in...

  • Restaurant Supervisor

    3 months ago

    Camden Town, United Kingdom Temple of Seitan London Full time

    **About Temple of Seitan** Do you want to work for the biggest vegan restaurant brand in the UK, where you can build a career in a rapidly expanding company and make a real difference to your store, your team and your customers? We are looking for the right individual to join our team. As a Supervisor in Temple of Seitan, the responsibility of running...

  • Repairs Supervisor

    3 days ago

    Enfield Town, United Kingdom Service Care Solutions Full time

    Service Care Solutions is seeking a dedicated and experienced Repairs Supervisor for our client in Enfield. This is a fantastic opportunity to join a dynamic team, where you will oversee a high-performing team of repairs operatives. Your role will be crucial in maintaining high standards of work quality and ensuring the efficient use of materials. This is...

  • Cover Supervisor

    2 months ago

    Camden Town, United Kingdom Hays Specialist Recruitment - Education Full time

    Salary: Inner London Pay Scale 6 £34,770 (Pro Rata To Term Time Only £30,207) - Start Date: September 2024 - Location: London Borough of Camden, North London - Contract Term: 1 Year Fixed Term Contract (Permanent For The Right Candidate)- Contract Type: Full Time, Term Time Only Are you looking for a Cover Supervisor job? Job available at a mixed 11-18...

  • Cover Supervisor

    2 months ago

    Camden Town, United Kingdom Hays Specialist Recruitment - Education Full time

    Salary: Inner London Pay Scale 6 £34,770 (Pro Rata To Term Time Only £30,207) - Start Date: September 2024 - Location: London Borough of Camden, North London - Contract Term: 1 Year Fixed Term Contract (Permanent For The Right Candidate)- Contract Type: Full Time, Term Time Only Are you looking for a Cover Supervisor job? Job available at a mixed...

Customer Contact Supervisor

3 months ago

Kentish Town, United Kingdom Richemont Full time

**HOW WILL YOU MAKE AN IMPACT?**

Under the supervision of the UK Customer Service Director, you will be performing a variety of tasks, in collaboration with the Maisons and regional functions.

As the Customer Contact Team Leader for Richemont Customer Service in the UK, you will be responsible of developing the relation with our B2B customers and internal stakeholders for all the questions related to customer service on our full range of luxury products.

You will lead a team of 4 people, manage their workload and support them in solving difficult cases. You will collaborate with our back office and technical teams in order to find solutions for our customers.
- Manage the relationship with B2B customers, Richemont Maisons (local & HQ), internal boutiques and our European customer relation center
- Manage and motivate the Customer Contact Team (4 people) in order to deliver a great customer service experience
- Ensure all customer requests are answered within 24 hours and 80% closed within this timeframe
- Work very closely with the UK Customer Service team, in particular other managers / supervisors, to deliver the best possible service and further enhance the current service level
- Manage the repairs portfolio: follow-up on cost estimates, anticipate and communicate repair delays to our customers, follow-up of repairs that are sent to Manufactures, etc.
- Manage customer claims and escalate difficult cases to management or to our local brands stakeholders
- Manage B2B customers spare parts orders
- Identify improvements to enhance team efficiency and customer experience

**HOW WILL YOU EXPERIENCE SUCCESS WITH US?**
- High communication skills
- Strong and demonstrable experience within Customer Service/Hospitality, including handling higher level complaints
- Ability to communicate with external and internal clients at all levels
- Excellent communicator with a professional and calm approach at all times
- Strong client focus mindset
- Client focused & solutions driven mentality
- Personable phone manner
- Ability to manage and develop a team
- Strong team spirit
- Ability to work efficiently under pressure and to tight deadlines
- Strong autonomy, efficiency and rigor
- Flexibility and open to change
- IT skills
- Computer proficiency in Microsoft packages (Office/Excel)
- SAP knowledge is an advantage

**WHAT MAKES OUR GROUP DIFFERENT?**

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
- We value freedom, collegiality, loyalty, and solidarity
- We foster empathy, curiosity, courage, humility, and integrity
- We care for the world we live in

**YOUR JOURNEY WITH US**:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

- Initial screening call with Richemont Talent Team
- Interview with the UK Customer Service Director
- Interview with the Human Resources Manager

Pay: £19,406.50-£29,728.04 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Life insurance
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Work Location: Hybrid remote in GB, NW5 3AB

Expected start date: 01/08/2024