Bank Catering Support

7 months ago

Newmarket, United Kingdom West Suffolk NHS Foundation Trust Full time

Working in White Lodge Café serving customers ensuring good customer care.

Basic preparation of food and beverages.

The safe use of catering equipment within area e.g. fryers, microwaves and small ovens.

Service of food and beverages to customers.

Cash and payment card handling via a computerised Electronic Point of Sale unit.

Fill, clean and maintain beverage machines.

Keep all confectionary items, drinks etc. topped up during service.

Maintain cleanliness of the dining area, servery and all equipment in the restaurant/café.

BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyone's voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

**JOB PURPOSE**:
To work as part of a team providing a high quality catering service for the Trust.

To maintain hygiene standards.

To prepare and serve food and beverages to patients, staff and visitors.

To have a good understanding of HACCP and COSSH.

To be aware of Trust policies and procedures applicable to the service and report any issues the line manager.

**KEY TASKS**:
**Restaurant Services**:
Basic preparation of food and beverages.

The safe use of catering equipment within area e.g. fryers, microwaves and small ovens.

Service of food and beverages to customers.

Cash and payment card handling via a computerised Electronic Point of Sale unit.

Fill, clean and maintain beverage machines.

Keep all confectionary items, drinks etc. topped up during service.

Maintain cleanliness of the dining area, servery and all equipment in the restaurant/café.

**Patient services/kitchen**:
Help assemble meals for patient’s service.

Clear and clean patient and staff meal trays using the waste disposal and conveyor system.

Safe Use of dishwashers, floor scrubbing machine and steam cleaner.

Manoeuvre and clean meal trolleys within the kitchen area.

Pre wash cooking tins and utensils by hand.

Clean floors, tabling, dishwasher, conveyors and other equipment in the kitchen foodservice areas.

Prepare sandwiches and rolls for meal service in a safe hygienic method using standard recipies for staff/visitors restaurant and patients.

Assemble food/beverage and crockery requirements for functions across the hospital site.

Help maintain a quality service from the Trusts vending ensuring products are safe to serve, machines are in clean working order and reporting any failures to a senior member of staff.

To assist with the collection and collation of patients menus.

Deliver catering items and provisions to wards and other areas within the Trust, maintaining stock control and completing relevant records of stock and temperatures.

**Communication and team working**:
Communicate with customers within catering outlets (customers can be staff, patients & visitors)/ nurses coming to collect items for wards/general porters/engineers/office staff. Take messages if necessary to give to supervisors or other members of staff.

Liaise with cooks regarding special dietary requirements.

To have a basic understanding of dietary needs of patients and visitors to the Trust.

To have a understanding of allergens and the risks they may cause to patients and visitors.

Work either alone or as part of a team to carry out the job purpose.

Attend group meetings.

Report breakdown of equipment, health & safety issues, general problems to supervisory staff.

**Managing resources**:
Staff are required to use provisions and stock in date rotation.

Inform appropriate supervisory staff of the need for stock replenishment.

Receipting of chilled, frozen, and dry provisions when applicable and ensuring the correct storage and stock rotation takes place in line with departmental HACCP procedures.

To be responsible and respect

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