Business Support Officer

5 months ago


Oxford, United Kingdom The Recruitment Group Full time

We are on the lookout for Business Support Officer to join our well-established client based in Oxford. This is a temporary position for 3 months, and the hourly rate is between ?10.92 and ?15.06 per hour. This role will be working Monday to Friday with no weekends.

Our client is the elected body responsible for the most strategic local government services in the county. These services include but are not limited to highways, street lighting, school admissions, health and social care, registrations, blue badges, and bus passes.

About the role:
As a Business Support Officer, you are responsible for:

- Act as a first point of contact for the service, including enquiries which may be emotive, distressing and complex in nature; assessing the nature and urgency of the call and responding or referring to senior officers (e.g. Duty Officers, managers) as appropriate
- Look up information to answer complex queries, including requests for statistical information from internal and external customers. This could involve using the internet/intranet as well as internal systems.
- Collect, process and input data into the organisation's information management systems and databases ensuring accuracy and security of data and compliance with statutory requirements.
- Use electronic and manual filing systems with due regard to security and confidentiality.
- Maintain diaries, appointment systems, scheduling and arranging meetings including managing bring forward systems daily.
- Organise meetings and statutory events (e.g. Panels and Case Conferences), ensuring that appointments are realistically planned regarding timing and venue; venue, catering and resources are booked appropriately; and preparing materials to support the event
- Maintain record-keeping systems for recording and monitoring service processes and provide regular summary reports to Operational Staff and Managers to ensure that relevant updates and reviews take place in a timely fashion.
- Develop and maintain up to date information about the service including on the intranet, internet, stationary, and internal and external publications.
- Undertake general clerical and administrative tasks to support the service as required (e.g. post processes, photocopying, scanning)

I am interested in speaking to any one who has experience minimum 2 years working in an administrative environment and has excellent organisational and communication skills.

Please get in contact if you are proficient in using Microsoft Office and Outlook and are familiar with using spreadsheets.

We wish you the best of luck in your job search
If you would like to know how we will store and process your data, please visit our website to read our GDPR Data Protection Statement.
- Sector**Commercial**
- Start**03/11/23**
- End**01/12/23**
- Contact**Morgan Dean**
- Job Ref**0000056872



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