Groups Coordinator
6 months ago
Main responsibilities of the **Groups Co-Ordinator **include but are not limited to:
- Qualify leads from varying sources to ascertain business potential for groups at all four Richardson Hotel properties.
- Responding to enquiries and providing timely group proposals based upon qualification information and venue suitability.
- Pro-actively following up on all tentative bookings, keeping the Revenue Manager up to date on all development’s and leads
- Issuing contracts upon successful negotiation, this includes calculating deposits and understanding cancellation policies.
- Working with the Reservations Team to identify potential sources of groups and business by analysing evidence of buyer activity in competitor hotels, trade directories and following up referred sales leads as required.
This is an exciting role for a talented, organised individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service. You will demonstrate a positive can-do attitude and a genuine knowledge and interest in the luxury hospitality industry.
- Have previous experience within a hotel group sales environment.
- Demonstrate genuine dedication to Richardson Hotel Group and show a commitment to consistent quality in our products and services.
- Have strong organisational and time management skills.
- Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
- Strong customer care skills and ability to work under pressure, with excellent attention to detail
- Possess an excellent telephone manner, verbal and written English.
- Have a high standard of personal presentation with confident, professional and welcoming personality
In return we offer fantastic industry leading rewards and benefits, including:
- Excellent salary and benefits
- Discounted spa treatments
- Free use of leisure facilities
- Exceptional opportunity for personal training and development
- 50% Food discount across the Richardson Hotel Group
- Preferential room rates for yourself and your family
- Free meal on duty
- Pension scheme
- At the Richardson Hotel Group we value diversity and promote inclusion. We are a progressive and inclusive employer. We value differences such as age, gender, LGBTQ+, ethnicity, religion, and disability. All our colleagues have a voice and are supported to be their authentic selves at work. There will be no demarcation of roles and everyone will play a part in the decision making of the company
**Salary**: £23,000.00-£25,000.00 per year
**Benefits**:
- Discounted or free food
- Employee discount
- On-site gym
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Richardson Hotels Group, is committed to following the latest Government guidelines regarding the protection of our employees and our guests. Within the current COVID climate
**Experience**:
- Groups: 1 year (preferred)
Work Location: In person
Reference ID: HO/001
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