Medical Typist

2 months ago

London, United Kingdom Lewisham and Greenwich NHS Trust Full time

To provide an efficient, high quality comprehensive administrative support to the

Medical secretary team for Children &Young People Services at Queen Elizabeth

Hospital.

To act as a central point of information and communication for the clinical team.

To provide a full secretarial support service to consultants in the absence of the band 4 medical secretary.

To act independently ensuring that daily tasks and ongoing workloads are prioritised and completed in agreed timeframes.

To produce correspondence and reports by the use of audio transcription technology.

To file clinic letters into case notes and ensure that all details are enclosed following clinics.

To provide comprehensive administrative, clerical and audio typing support to Consultants and their teams.

To deal with telephone calls relating to the service, ensuring patient focus is maintained and enquiries are handled in a courteous, tactful and prompt manner and respecting patient confidentiality at all times.

To maintain filing systems that facilitates the effective running of the department.

To liaise with band 4 medical secretaries referring on any tasks or messages dictated tape by the clinician.

To cross cover within the team, including periods of absence and high demand.

To take an active role in initiatives to improve the administrative service provided to managers and clinicians, and the service received by patients and their families.

To open, date stamp and distribute post as requested.

To manage patient records appropriately, ensuring an up-to-date record is maintained of all case notes returned from the wards and clinics, that patient case notes are available for clinics and appointments and are dispatched to other departments or hospitals as necessary.

To file investigation results in appropriate health records and draw relevant Medical

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

To produce correspondence and reports by the use of audio transcription technology.

To file clinic letters into case notes and ensure that all details are enclosed following clinics.

To provide comprehensive administrative, clerical and audio typing support to Consultants and their teams.

To deal with telephone calls relating to the service, ensuring patient focus is maintained and enquiries are handled in a courteous, tactful and prompt manner and respecting patient confidentiality at all times.

To maintain filing systems that facilitates the effective running of the department.

To liaise with band 4 medical secretaries referring on any tasks or messages dictated tape by the clinician.

To cross cover within the team, including periods of absence and high demand.

To take an active role in initiatives to improve the administrative service provided to managers and clinicians, and the service received by patients and their families.

To open, date stamp and distribute post as requested.

To manage patient records appropriately, ensuring an up-to-date record is maintained of all case notes returned from the wards and clinics, that patient case notes are available for clinics and appointments and are dispatched to other departments or hospitals as necessary.

To file investigation results in appropriate health records and draw relevant Medical

Secretary’s attention to all incoming results as necessary.

To identify and escalate issues to the relevant senior as and when the issue arise.

OTHER RESPONSIBILITIES

To comply with all Trust and departmental procedures.

To participate in appraisal and performance reviews.

To undertake mandatory training as required by the Trust.

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