Client Advisor

7 months ago

Leeds, United Kingdom Marsh Full time

**The company: Marsh**

Marsh is a leader in insurance broking and innovative risk management solutions, we help clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk with over 35,000 colleagues operating in more than 130 countries.

**The Role: Client Advisor - Credit Specialities**

We have a fantastic opportunity for a **Client Advisor** to join a successful team focussed within the **Credit Specialities** market based in our Leeds offices.

Credit Specialities, a division of Marsh Speciality, focused on credit and political risk insurance, for a wide range of middle market clients.

This role could suit either someone with previous insurance experience, whether that be within a commercial insurance, general insurance or other insurance related background looking for a unique new opportunity within a niche market or even a driven Graduate/School leaver looking to start a career within insurance working for a Global Leader within this field as full training will be provided.

**What can you expect?**
- An opportunity to join an established and client focused broking team and to work on a variety of niche insurance policies
- Full on the job training
- A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
- To build and maintain an excellent rapport with our clients, providers and colleagues across the Group

**What you will be rewarded with?**
- We offer competitive salaries and comprehensive benefits.
- Long term training and career progression
- We also offer support programmes including: health & welfare, tuition assistance, pension, employee assistance program, employee network groups and volunteer opportunities.
- A career in an industry you didn’t know existed

**We will rely on you to**:

- Assist the Client Executive team with the daily servicing of our clients and with the renewal process. Task to include but not limited to:

- Managing credit limit requirements for our clients via the various insurer on-line portals and speaking directly with the insurers
- Providing our clients with support and guidance to ensure they adhere to their policy terms and conditions, e.g. reporting overdue invoices, making claims on time etc;
- Administer any action logs, ensuring tasks are actioned in a timely fashion, monitored and followed to their completion
- Preparation of pre-renewal submission data
- Support the Client Executive in client meetings, produce the minutes and manage any resulting action points
- Actively build relationships across Marsh and with external stakeholders
- Adhere to business processes, systems and procedures at all times

**What you need to have**:

- Excellent organisational skills and attention to detail with the ability to manage multiple tasks simultaneously.
- Proficiency in Microsoft Office Applications.
- Strong written and verbal communication skills.
- The ability to build, manage and develop relationships.

**What makes you stand out?**:

- Experience within niche markets an advantage.
- Previous Broking/Insurance experience

**MARSH**

Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

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