IT Support Assistant

3 weeks ago


Carmarthen, United Kingdom Phoenix Recording Systems Limited Full time

We are looking for a positive and hardworking individual to join our small team at Phoenix Recording Systems Ltd. As a company we manufacture and sell recording equipment for the Air Traffic industry.
- Software testing
- Construction of recording equipment and soak testing
- Identifying and testing new hardware
- Maintaining exceptional customer service
- Communicate well with other staff members

**Person Specification**
- **Essential Criteria**_
- Must have a positive attitude
- Must be self-motivated and reliable
- Must be conscientious and driven
- Must be flexible according to what the job needs
- Ability to pay attention to detail
- Ability to work independently or as part of a team
- **Desirable Criteria**_
- Knowledge of Linux will be an advantage
- Network knowledge will be an advantage
- Desirable to have GCSE in ICT
- Knowledge and understanding of the build of a computer and server would be an advantage
- Hold a clean, full driver's license

**Qualifications**

Qualification in English & Mathematics - GCSE - Grade C equivalent or above.

The post is a full time position of 37.5 hours per week.

**Job Types**: Full-time, Permanent

**Salary**: £14,000.00-£20,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking
- Wellness programme

Schedule:

- Holidays
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Carmarthen: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: One location


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