Compliance Monitoring Officer

4 weeks ago

Bradford, United Kingdom Provident Financial Full time

**Compliance Monitoring Officer**

11584BR

Up to £35,000 depending on experience + benefits

Bradford, Petersfield, Chatham

**About the Role**
**What’s the opportunity?**

We are recruiting for a Compliance Monitoring Officer who will contribute to the delivery of the compliance monitoring plan through completion of risk based compliance monitoring review work. The right person for the job must be able to understand fair customer outcomes, produce comprehensive findings, effectively manage stakeholders and deliver factually accurate compliance monitoring reports.

**In your day to day role as a Compliance Monitoring Officer you will**:
Lead and execute independent risk-based compliance monitoring activity by:

- Using the relevant systems, policies and call recording facilities to make desktop assessments of the fairness of outcomes received by PFG customers and the standard of regulatory compliance;
- Assessing adherence to documented policy, controls and processes and articulating of the materiality and impacts of any risks identified.
- Assess findings based on materiality, likelihood of customer detriment and adherence to compliance requirements.
- Plan and organise workload to maintain a high standard of accuracy of allocated work.
- Assist the development of new and ongoing oversight requirements by supporting the research and development of the compliance monitoring plan.
- Maintaining an awareness of the compliance horizon and the impacts this can have on PFG customers and its business.

**Skills & Experience**
**What you will bring to to them team**:

- Previous Compliance Monitoring, Internal Audit or Quality Assurance experience within a FCA regulated business.
- Able to overcome objections and influence positive outcomes with resilience in the face of challenge from senior stakeholders.
- Ability to identify process improvements and recommendations that realistically and effectively address the risk posed by issues identified.
- Ability to use initiative when concluding on testing results.
- Excellent communication skills both written and verbal, including ability to provide meaningful feedback.
- Ability to work independently and pro-actively take ownership for own workload to meet deadlines.
- Ability to demonstrate a positive attitude and the ability to motivate others.
- Good organisational skills.
- Ability to work with peers and senior colleagues from the Group Risk and Compliance Functions to contribute and develop the risk aware culture of the business.

**Good understanding of**:

- Conduct risk and the impact this has on customer outcomes:

- Regulatory risk and the compliance landscape of a dual regulated bank in the UK
- Relevant FCA Handbooks (i.e. SYSC, CONC, BCOBs, DISP) and
- Relevant PRA regulation.

**Why join Provident Financial Group?**

The satisfaction of working for a successful and ethical business who are here to help people is a big benefit of joining us, but it is not the only one. We will invest in your development, giving you the support and training to become better and better at your job. We take the work/life balance seriously, with plenty of flexible working options. Working in a bright and refreshingly relaxed environment, you will find your opinions are valued and listened to.

On top of all this, we will give you a package including:

- Competitive base salary and rewards
- Discretionary annual bonus
- 25 days annual leave Inc. bank holidays (increasing with length of service)
- Pension Scheme with company contributions
- Private Medical Insurance
- Extensive opportunities for personal and career development
- Life Insurance
- Flexible and dynamic working policies
- Colleague Perks at Work discount platform
- Hybrid working considered

**Inclusion & Diversity Statement**
We know that by having a better, more inclusive culture and a diverse group of colleagues, we can support our customers and each other in the best way possible. We also believe this goes a long way to helping us live our purpose and defines why we are here in the first place: to help put people on a path to a better everyday life.

We are an equal opportunities employer, and we want people to join us no matter how they identify, their sexual orientation, marital or civil partner status, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

We think that if you can Be Yourself in the workplace, you will do your best work and enjoy being part of the team and as a business we get to benefit from that and to celebrate all the wonderful things that diversity brings.

**About Us**
We're PFG - A leading specialist bank and a FTSE 250 company who are one of the UK's leading suppliers of personal credit products to the non-standard lending market. We provide a portfolio of credit products designed to meet the particular needs of those who are not well serviced by mainstream lenders. Our core brands are Vanquis Bank and Moneybarn.

**Job Types**: Full-time, P

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