Qualified Healthcare Company Administrator
6 months ago
**Company Overview**:
Lily Healthcare Limited is a leading company dedicated to providing exceptional medical services and improving the well-being of our community. With a commitment to excellence and innovation, we offer a wide range of medical services and programs designed to meet the diverse needs of our patients.
**Position Overview**:
We are seeking a highly organized and motivated Administrator to join our team. The Administrator will play a key role in overseeing daily operations, managing administrative tasks, and ensuring the efficient functioning of our healthcare facility. This position offers an exciting opportunity to contribute to the success of our organization and make a meaningful impact on the lives of our patients.
**Responsibilities**:
**Administrative Management**:
- Oversee day-to-day administrative operations, including scheduling, record-keeping, and office management.
- Develop and implement efficient administrative procedures to streamline workflow and optimize productivity.
- Maintain accurate and up-to-date records, databases, and filing system
**Staff Supervision and Training**
- Recruit, train, and supervise administrative staff to ensure they perform their duties effectively and efficiently.
- Provide ongoing support, guidance, and professional development opportunities to staff members. Conduct regular performance evaluations and address any issues or concerns in a timely manner.
**Financial Management**:
- Assist in budget development and management, including monitoring expenses, preparing financial reports, and analyzing budget variances.
- Collaborate with finance department to ensure accurate billing, invoicing, and payment processing.
- Identify opportunities for cost savings and revenue enhancement.
**Compliance and Regulatory Oversight**:
- Ensure compliance with all relevant healthcare regulations, laws, and industry standards.
- Develop and implement policies and procedures to maintain compliance with HIPAA regulations and other privacy laws.
- Coordinate with legal and regulatory affairs teams to address any compliance issues or concerns.
**Patient and Customer Relations**:
- Serve as a point of contact for patients, families, and visitors, addressing inquiries, concerns, and complaints in a professional and compassionate manner.
- Work closely with clinical staff to ensure excellent patient care and satisfaction.
- Implement strategies to enhance the overall patient experience and promote a positive reputation for the organization.
**Qualifications**:
- Bachelor's degree in healthcare administration, business administration, or a related field.
- Proven experience in healthcare administration or a similar role, with knowledge of medical terminology and healthcare operations.
- Strong leadership abilities with the ability to motivate and manage a team effectively.
- Excellent communication skills, both verbal and written, with the ability to interact professionally with patients, staff, and stakeholders.
- Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
- Detail-oriented with strong analytical and problem-solving skills.
- Ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment.
**Benefits**:
- Monthly pay in arrears
- a comprehensive and supportive induction program to ensure confidence and competence
**Job Types**: Full-time, Part-time
**Salary**: £11.40-£13.00 per hour
Expected hours: No more than 30 per week
**Benefits**:
- Company car
- Health & wellbeing programme
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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