Housing Services Officer

4 weeks ago

Cambridgeshire, United Kingdom Eden Brown Full time

Local authority in the search for a** Housing Services Officer.** This is a **Contract** role based in **Cambridgeshire**, initially for 6 weeks.

Here are the details of the position:
***

**Job title**:Housing Services Officer

**Location**:Cambridgeshire

**Type**: Contract

***
- Start Date**: ASAP**:

- Working Hours**:37 hours per week**:

- Work Arrangement**: Flexible (Home/** **Cambourne/ Patch-based)**:

- Contract Duration**:6 weeks initially, with a strong possibility of extension**

***

**Key Skills**:

- Knowledge of computerised housing management systems, Orchard, Enterprise - knowledge of Excel, Word.
- Knowledge of Housing Law and Policy.
- At least two years recent experience working with a Housing Association or Local Authority.

***

**Responsibilities**:

- Management of Council rented homes within a patch area in South Cambridgeshire.
- To provide the effective management of the Council's housing for its tenant customers.
- To ensure that the patches are effectively managed and that customers are at the centre of our service.
- Provide effective estates management, tackle rent arrears including delivery of low-level debt advice, posting to internal support or external agencies where appropriate.
- Ensuring that tenancies are sustained and that tenancy agreements are complied with.
- To ensure compliance with policy, practice, and procedures.
- To manage the voids and lettings process on the patch effectively and to adhere to KPIs in respect of turnaround times.
- To be responsible for tenancy and estate management of a patch of properties.
- To carry out joint inspections of properties prior to mutual exchange and transferring/moving tenants.
- To work with tenants to hand back properties in a good and lettable condition.
- Work with the Rents Team to ensure effective management of rent arrears recovery.
- To carry out regular estate inspections both informal (whilst out on patch on a day-to-day basis) and formally (with our tenant inspectors) to identify areas of grounds maintenance.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

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