Communications and Engagement Officer

4 weeks ago

Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for a Communications and Engagement Officer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

Working at the heart of NHS, our communications really matter. We make sure our 6,000 staff have the information they need to do their job and care for patients, and we keep the public and community updated on how to access our services.

And good communications has never been more vital than during the coronavirus pandemic.

We’re looking for a confident and curious communication and engagement officer to join our small, talented and busy team.

While this role will focus on supporting external communications activity (press, social media and the website) you will be working across a broad portfolio of work, and will need the skills and motivation to work across all communications disciplines, with support from the wider team.

Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond

Support the communications, engagement and media manager in responding to a wide range of media enquiries promptly and professionally, liaising with colleagues to produce media statements, setting up interviews with and briefing appropriate Trust staff, and overseeing filming on site.

Support the team with the delivery of timely, accurate and engaging communications through all social media platforms, the Trust website and intranet, along with other internal and external communication channels.

Develop and be responsible for the management of a media log - tracking all proactive and reactive media activity to ensure a timely response to media enquiries, where relevant working with the executive board to develop approved media lines.

Be responsible for providing the communications team and the Trust’s executive board with daily media monitoring, capturing where the trust and its hospitals feature in local, regional and national media.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

**We run the following hospitals**:

- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

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