Rapid Responder

7 months ago

Cambridge, United Kingdom Caring Together Charity Full time

Job Advert

**Are you caring, compassionate and enjoy working in a fast paced environment? Would you like to be there for people in crisis?**

**About Caring Together Charity**

Three in five of us will become a carer at some point in our life. Caring Together Charity is the regional charity that provides emotional and practical support, advice and guidance to carers of all ages and their families, as well as opportunities to take a break from their caring role. Our vision is of a world where no unpaid carer is in crisis or struggling alone,. We believe in providing great care and connecting with the people we support.

**About The Role**

Have you previously worked as a Healthcare assistant, Support worker, Care worker or any number of similar job titles and are you currently looking for a new way to utilise the skills you have learnt to support people in an innovative way.

As part of our team, your key focus areas will be providing a flexible service to customers and their families. In Cambridgeshire we are privileged to provide unique services which allow unpaid carers to access much needed breaks by providing support to the people they are caring for, an emergency response service for unpaid carers in crisis which affords them care for their loved one should they be unable to continue with their caring role for any reason and a hospital discharge service which supports getting people home without unnecessary delay. Working alongside our homecare service we assess client needs; plan care needed and provide the service. As well as prevention work to support customers avoid admission where possible.

**Key Accountabilities of the Role**

1. Be part of a responsive team providing support to customers and their families at short notice in the event of illness or absence in the hospital and community, as well as hospital avoidance and breaks for carers.

2. Provide care support in the community via our homecare service, including complex cases.

3. To travel as required in order to deliver person centred support.

4. To play a proactive role in signposting patients and their families to other relevant support services (both internal and external, both statutory and non-statutory), to prevent further admissions.

5. Work in partnership with the bookings team to identify required support needs, enabling people to remain and return safely in their own homes.

6. Complete contingency risk assessments, assessments and risk assessments for new and existing customers and emergency packages of care to maintain a ‘rapid response’ to customer need and ensure high quality support.

7. Liaise regularly and effectively with the wider team.

8. Although generally working on an agreed shift pattern covering 74 hours across 2 weeks, there may be circumstances when the support requires this to be implemented flexibly i.e. starting the shift earlier or ending later on occasion for the same number of hours.

9. To take part in the out of hours on call rota system.

10. To maintain accurate records on in house systems, to support with patient and family carer case management and contribute to contractual reporting requirements.

Caring Together is committed to safeguarding and promoting the welfare of vulnerable adults and children and expects staff and volunteers to share this commitment. We are inclusive. We celebrate multiple approaches and points of view. We are an equal opportunities employer and expect staff to respect the personal choice and lifestyles of colleagues, carers, and people with care needs.

**Qualifications**
- A minimum NVQ Level 2 in health and social care or equivalent. Level 3 desirable.

**Experience and knowledge**
- Experience of providing person centred care in the community.
- Good IT skills. Experience using laptops and rostering systems.
- Experience of working independently, using own initiative and problem solving.
- Experience of establishing and maintaining professional working relationships at all levels and work well in a team.
- Experience of engaging with a diverse range of users and stakeholders.
- Knowledge and experience of working to a high standard within legislative and regulation standards of care. Minimum of 2 years’ experience within a domiciliary setting desirable.
- Previously undertaken care plan assessments (or have the capability to learn)

**Skills and abilities**
- Ability to multitask.
- Ability to work productively with a range of people with a range of needs.
- Strong communication both written and verbal and excellent interpersonal skills.
- Ability to build effective relationships with stakeholders.
- Excellent customer service philosophy.

**Personal attributes**
- Able to work under pressure and cope with change and conflicting priorities.
- Willingness to travel across our region.
- Seeks continuous improvement.
- Engaging personality who demonstrates a friendly, constructive, solution focussed approach.

  • Patient Safety Coordinator

    2 weeks ago

    Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    The Patient Safety Coordinator is responsible for the effective coordination and administration of the Trust's patient safety investigation processes, including the coordination of the rapid review process and ensuring that all reported incidents are appropriately triaged and managed within the team. The Patient Safety Coordinator will support the Patient...

  • Sales Administrator

    7 months ago

    Cambridge, United Kingdom THX Limited Full time

    **Sales Administrator, full-time, Great Barford, Bedfordshire** **Are you confident working under pressure, remaining calm and focused and having a flexible mindset? Do you have experience working in a target-driven environment, supporting Sales and Account Management admin? We are looking for a Sales Administrator to work on our Customer Experience Team to...

  • Service Manager

    3 weeks ago

    Cambridge, United Kingdom Major Recruitment Full time

    A Service Manager is sought by a growing Facilities Equipment Manufacturer near Cambridge to drive forward the growth of the Service Department and join the Senior Leadership Team **EXCITING OPPORTUNITY** Leading the Service function you will be responsible for on-time delivery of all service activities and effective management of the department. Key...

  • Payroll Specialist

    3 weeks ago

    Cambridge, United Kingdom ARM Full time

    **Job Overview**: We have an exciting opportunity for an experienced Payroll Specialist to join our International Payroll team based in Cambridge on a 12 month fixed term contract. The Payroll team processes payrolls in 18 countries, varying in size and complexity across various systems and partnering with multiple third party payroll vendors. As Arm...

  • Payroll Specialist

    2 weeks ago

    Cambridge, United Kingdom Arm Full time

    **Job Overview**: We have an exciting opportunity for an experienced Payroll Specialist to join our International Payroll team based in Cambridge on a 12 month fixed term contract. The Payroll team processes payrolls in 18 countries, varying in size and complexity across various systems and partnering with multiple third party payroll vendors. As Arm...

  • Operations Associate

    2 weeks ago

    Cambridge, United Kingdom Infopoint Ltd Full time

    Key Details Job Title: Operations Associate Remuneration: £25k+ OTE pa (£23k Basic + Bonus) Start Date: ASAP Hours: 40 hours per week, core hours 10:00-16:00 Place of Work: Cambridge, UK Line Manager: Operations Director Annual Leave: 20 days (increasing with service) + Bank Holidays The Company Infopoint is a mobility business on a mission to...

  • Customer Service Team Leader

    7 months ago

    Cambridge, United Kingdom White Stores Full time

    **Customer Experience Team Leader** **5 Days, Monday - Sunday (8:30am - 17:00pm)** **£32,000 - £35,000** **Wickford, Essex** Based in a modern, 240,000 square foot warehouse just south of Cambridge, we’re giving you the chance to join a company that cares about their products, customers and most importantly, you. While it’s an exciting time to join...

  • Managing Quantity Surveyor

    1 week ago

    Cambridge, United Kingdom SSA Recruitment Full time

    About the Client:The Group we represent is a lean and agile organisation with a family ethos. They recognise the need to be adaptable to customers` needs in a complex world. They respond by investing in a total in-house solution to ensure flexibility, control and above all quality and safety. The clients UK and wider global activities are supported by a...

  • Customer Service Advisor

    3 weeks ago

    Cambridge, United Kingdom Collegiate AC Ltd Full time

    **About Collegiate** Collegiate AC Ltd is a market leader in purpose-built student accommodation with over 10,500 beds in 21 cities across the UK. We work closely with our partners to be the most trusted accommodation choice for students by creating a unique experience where everyone feels they belong. The key to Collegiate’s rapid growth has been our...

  • Receptionist

    2 weeks ago

    Cambridge, United Kingdom Collegiate AC Ltd Full time

    **About Collegiate** Collegiate AC is the UK’s leading operator of luxury student accommodation, working closely with their partners to deliver an exceptional student experience in some of the most innovative schemes in leading University towns and cities. The key to Collegiate’s rapid growth has been their unrelenting focus on delivering excellence in...

  • Administration Coordinator

    3 weeks ago

    Cambridge, United Kingdom AstraZeneca Full time

    **Administration Coordinator** **Location Cambridge UK or Gaithersburg US** **Competitive salary and benefits package** At AstraZeneca we win through science, it’s at the heart of our every success. That science is only possible when we all work together - we will always make sure you’re clear about how your role is connected to our wider mission to...

  • Van Driver

    3 weeks ago

    Cambridge, United Kingdom MRC Laboratory of Molecular Biology Full time

    The purpose of this position is to support the on-going animal-based research located within MRC Laboratory animal facilities, which include the Ares Building on the Babraham Research Campus and the Laboratory of Molecular Biology (LMB), on the Cambridge Biomedical Campus. Primarily providing transport between the facilities, whilst maintaining the welfare...

  • English Linguistic Tester

    2 weeks ago

    Cambridge, United Kingdom Alpha CRC Ltd. Full time

    **Working with Alpha CRC**: Where language matters **Job title**: Linguistic tester - English **Location**: Cambridge, UK **Contract type**: Permanent, full-time, in-house - Are you meticulous about good grammar and accurate spelling with English at mother-tongue level? - Do you have a precise understanding of English? - Do you enjoy working in a...

  • Van Driver

    3 weeks ago

    Cambridge, United Kingdom Medical Research Council Full time

    The purpose of this position is to support the on-going animal-based research located within MRC Laboratory animal facilities, which include the Ares Building on the Babraham Research Campus and the Laboratory of Molecular Biology (LMB), on the Cambridge Biomedical Campus. Primarily providing transport between the facilities, whilst maintaining the welfare...

  • CPN - Working Age Adults

    3 weeks ago

    Cambridge, United Kingdom Hunter AHP Resourcing Full time

    An Amazing Opportunity: Band 6 Community Psychiatric Nurse (CPN) –Change lives! We are looking for the very best mental health practitioner to work with our client in East of England. If you’re looking for your next challenge, congratulations! You’ve just found it! Here are the top-level details: Job Title: Mental Health Practitioner Band...

  • CPN - Working Age Adults

    2 months ago

    Cambridge, United Kingdom Hunter AHP Resourcing Full time

    An Amazing Opportunity: Band 6 Community Psychiatric Nurse (CPN) –Change lives! We are looking for the very best mental health practitioner to work with our client in East of England. If you’re looking for your next challenge, congratulations! You’ve just found it! Here are the top-level details: Job Title: Mental Health Practitioner Band...

  • Software Tester

    7 months ago

    Cambridge, United Kingdom GMSL Full time

    **Opportunity** We have a great opportunity for an experienced software tester to join our excellent software development team based in Cambridge. **GMSL** GMSL is the market-leading provider of 24/7 energy portfolio management services and software in Europe and plays a vital role in the energy business. We have unparalleled expertise in the industry,...

  • CPN - Working Age Adults

    2 months ago

    Cambridge, United Kingdom CV-Library Full time

    An Amazing Opportunity: Band 6 Community Psychiatric Nurse (CPN) –Change lives! We are looking for the very best mental health practitioner to work with our client in East of England. If you’re looking for your next challenge, congratulations! You’ve just found it! Here are the top-level details: Job Title: Mental Health...

  • CPN - Working Age Adults

    1 week ago

    Cambridge, United Kingdom Hunter AHP Resourcing Full time

    An Amazing Opportunity: Band 6 Community Psychiatric Nurse (CPN) –Change lives!We are looking for the very best mental health practitioner to work with our client in East of England. If you’re looking for your next challenge, congratulations! You’ve just found it!Here are the top-level details:Job Title: Mental Health PractitionerBand 6Location:...