Project Support Officer

2 weeks ago


Camden, United Kingdom Deekay Technical Full time

To provide a comprehensive support service to the operational repairs teams, including the administration and maintenance of the local IT systems.

To assist with the control of expenditure to aid the processing and payment of invoices.
- Work flexibly and creatively with the repairs team to ensure smooth running of the in-house systems and ensure business processes are being adhered to.
- Aid with the invoicing process to ensure costs are accurate and help to answer queries from colleagues where appropriate.
- To develop and maintain an environment of continual learning, by identifying root cause patterns in barriers and obstacles to the works; outside of existing processes and procedures and address these collaboratively and creatively with colleagues and senior officers.
- To provide a comprehensive support service for our in-house systems and internal staff, troubleshoot where necessary and work closely with ICT colleagues where required.
- To assist with setting up and administrating smart phones for a large user base, based on specific guidelines. Keeping and maintaining accurate records of the assets in accordance with organisational requirements. Supporting staff with smartphone issues encountered on a daily basis.
- Develop solutions to aid continuous improvement for the service including testing new developments and reporting issues before go-live.
- Ensure office supplies are maintained and assets are tagged for easy auditing.
- Configure users on various systems including but not limited to vehicle trackers, scheduling system, Rocc.
- Run, create and schedule reports from business systems to support service delivery.
- To assist in training and coaching staff on housing systems and develop training materials as required.

Rate: £16.75 Umbrella

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £16.75 per hour

Schedule:

- Monday to Friday

**Experience**:

- local authority: 1 year (preferred)

Work Location: One location



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