Member Services Officer/senior/principal
2 weeks ago
Summary
**_ Pensions - Empowering Retirement Security_**
If you are looking for a thought-provoking and fulfilling role that not only offers opportunities for skill development and career advancement but also values your well-being and work-life balance, then joining Wiltshire Pension Fund is the ideal choice. This role is a fantastic opportunity to delve into the dynamic field of pension management.
The Wiltshire Pension Fund ensures all pension benefits are paid correctly, on a timely basis and in line with the scheme regulations. It manages the relationships with the Fund’s 170+ scheme employers, overseeing the admission and cessation of these organisations.
As an Member Services Officer, you will manage and resolve complex data issues, support employers on different matters, including presenting and meeting with employers about the Pension Fund. You will also conduct internal database reconciliations, ensuring accuracy in records like retirement ages, pensions, and compliance with the Pension Regulator's code. As part of your role, you will also be able to develop your leadership skills through mentoring new and inexperienced members of staff joining the team.
To excel in this role, you need to be a member of the Chartered Institute of Payroll & Pensions and have the ability to propose creative solutions to complex problems as well as poses excellent interpersonal skills to show good customer service. If this sounds like you then we would love to hear from you
**Why us?**
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right. **Explore more benefits here**
- **This is a **career graded role, we will appoint to one of the grades dependent on skills and knowledge
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