Operational Transport Supervisor

4 weeks ago

Leicester, United Kingdom Leicester City Council Full time

**Job details**:
Job reference
- REQ3816

Date posted
- 13/03/2024

Application closing date
- 31/03/2024

Location
- Sulgrave Road

Salary
- £33,024 - £35,745 per year

Package
- Total benefit value (includes pension contribution and full holiday entitlement) £48,741

Contractual hours
- 37

Basis
- Full time

Job category/type
- Leadership and Management

Attachments

Job Specification - 2024-02-26T132939.167.pdf

**Operational Transport Supervisor**:
Job description

Full Time / 37 Hours Per Week / Fixed Term For 9 Months To Cover Parental Leave

Join us to provide a crucial transport service to children, young people, and vulnerable adults across the city.

Passenger and Transport service have a fleet of about 80 buses to transport children and vulnerable adults between home & school, to and from day centres & other establishments. Some of the passengers have special needs and learning difficulties so their personal wellbeing is at the forefront of everything we do - making their daily journey a comfortable one in a safe & appropriate manner.

Working with other Supervisors, you’ll be responsible for managing a large and diverse team of Drivers and Passenger Assistants. Being flexible in your approach, you’ll show a sensitivity towards the needs of vulnerable people. Having a caring attitude, you’ll effectively communicate with people who access our services, family members, school staff and colleagues to ensure not only the safety of the passengers but of the staff too.

You’ll achieve and maintain a high standard of service provision to Social Care & Health and Education service users. This is a full-time, fixed term post working 37 hrs a week on a shift pattern between 06:30 -15:00, 7.30 -4.00, and 09:00 - 17:30. You’ll be based at Sulgrave Road.

**What you’ll be doing**

Day to day, you’ll manage and supervise the activities of your dedicated team of drivers and passenger assistants. You’ll ensure the buses are ready on time to transport children, young people and vulnerable adults, and the routes are mapped out. You’ll carry out recruitment and conduct inductions of new starters, deal with performance issues, motivate the team, and manage absence. You’ll open and close the building and ensure that the vehicles are maintained to the required standard. You’ll Investigate and report on accidents and complaints and effectively resolve any issues that arise. On occasion you may be required to travel on the buses to support the drivers and/or passenger assistants.

**What you’ll need**

You’ll have experience of supervising large number of employees throughout the working day, providing expert advice and guidance when issues arise. Using your own initiative, you’ll solve problems and deal effectively with customer requirements. Highly organised, you’ll be able to work under pressure to tight deadlines. Using proficient IT skills, you’ll be able to maintain IT systems including bespoke databases. You’ll have strong communication skills, to liaise with members of the public, external organisations and command the confidence of your team. The ability to work to a high standard and utilise a fleet of vehicles to its optimum level, you’ll achieve and maintain a high standard of service provision.

**What we can offer you**

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.

**Join us**

**If you’d like a chat about this post, please contact Sally-Ann Dickinson on 01164542016, or Anisha Mistry on 0116 4540037.**

**Interviews will take place on Wednesday 10th April 2024

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