Front of House Staff

6 months ago

Bournemouth, United Kingdom Palm lounge Full time

Overview:
Palm lounge located in the heart of Bournemouth is a new restaurant/cafe serving a modern Middle Eastern cuisine as well as hot and cold beverages

We are looking for full-time and part-time crew members who are positive and enthusiastic, seeking to be a part of an energetic team in a vibrant workspace. Applicants must have a flexible schedule and be available for days, nights and weekends. Previous restaurant experience is a bonus but not a must

**Main responsibilities**:

- Look after front of house
- Work cashier and greet people
- Take out orders to customers
- Provide assistance in kitchen when needed
- Make sure the premises is tidy and clean at all times
- Maintaining the cleanliness in bathrooms.

We expect all employees to interact with guests, follow recipes, follow food preparation guidelines, clean as they go, and operate with a sense of urgency throughout their shift.

**What's in it for you**:

- Free staff meals while on shift
- Generous discounts
- Advancement opportunities
- Opportunities to explore and increase knowledge in the hospitality industry.

**Duties**:

- Greet customers in a friendly and welcoming manner
- Assist customers with their enquiries and provide help as needed
- Process customer transactions accurately and efficiently
- Maintain cleanliness and organisation at the front end area
- Handle customer feedback and resolve issues promptly
- Collaborate with other team members to ensure seamless service delivery

**Requirements**:

- Previous experience in catering, or food preparation is advantageous
- Strong communication skills with a customer-centric approach
- Ability to work effectively in a fast-paced restaurant or hospitality setting
- Excellent organisational skills to manage front end operations efficiently

Join our team as a Front End Associate and be part of a dynamic environment where your customer service skills will shine, and your contribution will be valued.

**Job Types**: Full-time, Part-time, Permanent

Pay: £10.00-£12.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Day range:

- Monday to Friday
- Weekend availability

Physical setting:

- Coffee shop
- Fine dining restaurant
- Quick service & fast food restaurant
- Restaurant

Shift:

- 10 hour shift
- 8 hour shift
- Day shift
- Night shift

**Experience**:

- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person

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