Marketing Assistant

1 month ago


Leeds, United Kingdom ChatterBug Ltd Full time

**We have an exciting opportunity for a new Marketing Assistant**

**We’re looking for a creative but analytical individual, with a fantastic eye for detail. Not only will you have a keen eye, but you will be passionate and committed to creating content, and helping us push sales of our training and services.**

**You are likely coming into your first role or at the start of your marketing career, so we’re looking for someone who is comfortable in a fast-changing environment and committed to personal development. You should be flexible and ready to come into your own with the support of our marketing lead**

**Your role will take place in our Killingbeck, Leeds office.**

“I love my role here at Chatterbug. I’ve been encouraged to take initiative and given a lot of creative freedom. It’s been a fantastic change from previous workplaces - and if I do get stuck the whole team is so supportive and willing to help”. - Chatterbug Marketing Executive.

Chatterbug Limited is a National Social Enterprise providing a range of Speech and Language Therapy services. We believe in providing high-quality, evidenced-based input that provides real results. We believe in accepting all types of diversity, and support and celebrate these differences. At the core of our service, we have four values that form our Chatterbug Constitution, and it guides how we conduct ourselves. These are**:
**Open**:For continuous self-development, we believe in trust and transparency We love diversity, change and new ideas.

**Connected**:We’re always learning from our team and community Working together means building a community we’re proud of.

**Dependable**:We work hard to create a positive and comfortable atmosphere, where all employees are understood, supported and respected.

**Fortitude**:Bring on bravery. Challenges are our best opportunity to learn - if we make a mistake, it’s all about how we bounce back. Go beyond your comfort zone, and never be too scared to ask for help.

**Job Purpose**:
To work alongside our Sales and Marketing Lead and CEO to help create content and support SEO to help inform, educate and generate new business and aid retention. You should be familiar with different areas of marketing (such as SEO, SEM, PPC and CRMs) and effectively analyse data to report back on the effectiveness of these areas.

You will also have a hand in our website content and social media posts, and have the ability to create written and visual content. You will use tools such as Canva or Adobe Photoshop/Premiere.

You will be responsible for aiding and improving our brand awareness, recruitment and sales.

**Duties and Responsibilities**

**Main Duties**
- Help make improvements and maintain the SEO of the website
- Make suggestions for SEM and AdWords campaigns
- Create and schedule engaging content for social media (Facebook, Twitter, LinkedIn, Instagram)
- Research and create educational content for the website
- Participate in regular planning meetings and understand the wider impact on the company
- Use analytics to make suggestions for future campaigns
- Build excellent relationships within the company and with our clients
- Contribute to the monthly marketing report
- Complete assigned work in a timely manner and to deadlines
- Look after our training feedback and certifications

**Communication**
- To employ excellent communication skills both verbal and written
- To enthusiastically engage the wider team and bring them on board with marketing campaigns and carry forward the Chatterbug brand
- To produce detailed reports, reflecting specialist knowledge and understanding of marketing campaigns and their impact on sales
- To communicate effectively with the marketing lead about upcoming plans, campaigns or changes
- To communicate effectively with the marketing lead about challenges you are faced with, or areas you require development or attention to.

**Continuing Professional Development**
- To identify personal/professional development evidenced by Personal Development Plan developed within an appraisal framework, including objectives relevant to this role
- To participate in individual performance reviews, ensuring that the objectives set reflect the service plans
- To take responsibility for maintaining and continually developing professional skills and knowledge in specialist areas.
- Share knowledge with the wider workforce and support colleagues in maintaining their own knowledge and skills
- To identify knowledge and skills gaps within the team and create action plans to resolve these

**Business Development**
- To possess advanced relationship-building and networking skills which will enable you to form connections in health, education and other relevant sectors.
- To promote and raise awareness of Chatterbug and the services we provide and represent the organisation at a local/national level.
- To identify opportunities to support the growth/ development of the organisation by bringing in new bus



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