Debt Advisor

2 weeks ago


Manchester, United Kingdom AMG Recruitment Full time

Personal Debt Advisor required for immediate start with a very well established, FCA Authorised Debt Management Company, based in Manchester.

Our office has an onsite gym, cafe, canteen, post office, general store and bar.

**The role will include**:

- Exploration of all debt options and implications to enable the customer to make an informed decision.
- Delivery of a high quality service with appropriate FCA compliant advice.
- Adherence to Treating Customers Fairly (TCF) and to demonstrate empathy and good listening skills.
- Respond to any client or creditor queries in a timely manner via all communication mediums.
- Maintain case notes and records accurately and comprehensively.
- Maintain product knowledge and pass ongoing monthly compliance assessments.
- Conduct Annual Reviews
- Conduct Credit Control calls
- **Hours:

- **_ 39.5 per week
- **Remuneration & Benefits:

- **_
- £30,000 per annum plus uncapped commission.
- 21 Days Holiday Pay (Plus Bank Holidays). Increases with each year of service.
- Sick Pay
- Regular Social Events
- Birthday Off

**Salary**: From £30,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Debt Management: 1 year (preferred)

Work Location: In person


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