Credit Controller

3 weeks ago


Cramlington, United Kingdom Jackson Hogg Full time

Jackson Hogg are delighted to be supporting a fantastic business based in Cramlington on the appointment of a Credit Controller.

**Responsibilities**:

- Deal effectively with customers on a daily basis in a polite and professional manner
- Checking customer credit ratings
- Continual review of customer risk ratings to identify any increased risk of debt recovery.
- Daily allocation of BACS receipts into Sage and the website and reconciliation of all Sales Ledger accounts thereof.
- Issuing customer statements and reminders in accordance with a monthly timetable.
- Deal effectively with third party payment providers
- Administration of the legal process surrounding aged debts; including negotiating repayment plans if appropriate to do so
- Identification and resolution of any potential debtor management issues or escalating to the Financial Controller as appropriate including regular reports (minimum fortnightly) to the Financial controller detailing reasons for aged debt/ debtors days.
- Liaise with key contacts in the Customer Services team in relation to refunds and credit notes.
- Weekly review of unallocated cash, resolving with the customer where necessary..

**Experience**
- Experience working in a Credit Control department
- Experience using ERP software
- Confident communicator

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Flexitime
- Life insurance
- On-site parking
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Work Location: One location


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