Housing Concierge

We are recruiting HOUSING MANAGERS on behalf of out leading care provider client:

- Experience of working within a customer-focussed role and able to demonstrate effective relationship-building, negotiation and conflict resolution skills, demonstrating empathy with customers.Ability to self-manage and prioritise; demonstrable ability to reach sound evidence based decisions, including in a lone working/mobile working environment.The ability to adapt communication style appropriately in order to deal with a range of issues in a firm and fair manner in line with our group’s valued behaviours.Ability to manage conversations and meetings drawing them to a timely conclusion.Excellent knowledge of housing and neighbourhood management, housing law, Universal Credit and welfare benefits and reform and how this relates to the work of a Registered Provider.Able to work in a multi-agency environment.Effective written and verbal communication skills, including computer literacy.Ability to manage and prioritise heavy workloads with the ability to meet conflicting deadlines.Understanding of relevant environmental and social issues and their impact on service. Able to work within a framework of continuous development and improvement with a willingness to learn and share new ways of working and undertaking required qualification such as CIH level 3 or equivalent

Driving and own car is essential

**Job Types**: Full-time, Part-time, Temporary contract
Part-time hours: 20 - 40 per week

**Salary**: £10.50-£12.66 per hour

**Benefits**:

- Flexitime

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Ability to commute/relocate:

- Reading, Berkshire: reliably commute or plan to relocate before starting work (required)

Flextime