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Medical Receptionist

1 month ago

Pontypool, United Kingdom Trosnant Lodge Medical Practice Full time

Trosnant Lodge Medical Practice is a small business in Pontypool NP4 8AT. We are supportive, fast-paced and professional, and our goal is to provide exceptional care to our patients whilst also maintaining a supportive and safe working environment for our staff..

The ability to work well under pressure is essential.

Our opening hours range from 8am - 6.30pm Monday to Friday and cover will be required for periods of leave and/or absence during these hours.

Interviews will be held in April / May with a date to be confirmed.

**Receptionist**

**Job Details**:Job Title: Care Navigator
Reports to: Practice Manager and Senior Receptionist

**Key purpose of the job**:
To act as a care navigator to the Practice population, welcoming patients and providing services to patients including appointment booking, relaying test results, dealing with prescriptions, as well as undertaking admin tasks to support the Practice.

Other duties include:

- Deal with requests for GP home visits
- Ensure appropriate data is recorded in the patients notes in a timely and accurate manner
- Deal with prescription requests from patients, consulting the prescription clerk and/or GP’s as appropriate.
- Process mail on a daily basis
- Retrieve and file patients notes
- Undertake admin tasks as required to support the admin team.
- On occasion chaperone patients examinations
- Making up new patients notes as they arrive in the surgery
- Shredding
- Filing
- This list is not exhaustive

**Key Skills**
- Good customer service skills.
- Be a team player and be able to work as a team.
- Good computer skills (previous clinical system use is desired, but not essential)
- An understanding of confidentiality and GDPR.
- Be aware of health and safety risks
- Have an understanding of equality and diversity

**Job Types**: Part-time, Permanent

**Salary**: From £11.44 per hour

Expected hours: 20 per week

**Benefits**:

- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Overtime

Application question(s):

- Are you able to work overtime to cover your colleagues annual leave?

**Experience**:

- Medical Receptionist: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Application deadline: 20/03/2024
Reference ID: RECEPTIONAPRIL2024

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