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People Team Administrator

3 months ago

Berkhamsted, United Kingdom The Hospice of St Francis Full time

**18 hours per week** (to include Mondays & Fridays)

**Salary**: £10,320 p.a. (based on £21,500 FTE)

**Reports to**: Senior People Advisor (Volunteers)

**Closing date**:Sunday 31st March 2024

**THE CHALLENGE,**
**SHOULD YOU CHOOSE TO ACCEPT IT**

We are so proud of what we do, and we know you will be to. Volunteers are absolutely key to making the Hospice the incredible place it is. You too could be part of that by joining our Volunteer Development Team.

With a rich, diverse history, which began back in 1979 with our founders, we’ve been making a difference ever since.

Today our free care supports 2,000 local people and their families, in Herts and Bucks. We truly are a community hospice
- built and funded by the community, to serve the community.

We were founded by volunteers and our volunteers are just as important to us now as they always have been. With over 1200 volunteers across 80 different roles, there has never been a more exciting time to join the team Volunteers shaped our past and will be at the heart of our future

**SO, WHERE DO YOU COME IN?**

People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support. We’re looking for a Volunteer Development Team Administrator to underpin our evolving approach to volunteering.

If you are someone who has a passion for working with volunteers, are committed to delivering a fantastic volunteering experience, have the ability to juggle multiple projects and tasks and are creative in your approach.then we’d love to hear from you.

The administrator role will be working in our People Team supporting the organisation in recruiting new volunteers along with supporting volunteers and volunteer team leaders throughout the volunteer journey.

**THE OPPORTUNITY**

As part of a busy, reactive and innovative team, this post will have a strong focus on being the first point of contact for internal and external enquiries about volunteering.

The post holder will be accountable for the competition of administrative processes involved in the Volunteer journey from recruitment to exit. The role will be responsible for the prospecting for new volunteers and the foundation for a great volunteering experience. Everything from recruitment to induction, supporting the volunteering journey right from the first contact.

**THE MUST HAVES**
- A passion for volunteering and experience of working with volunteers.
- Strong administration experience.
- Highly proficient user of databases, MS Excel, MS PowerPoint and producing reports.
- Ability to manage a number of on-going tasks, prioritise effectively and work under own initiative.
- People-focused team player, able to relate to people at all levels.
- Excellent communication skills - written and verbal.
- Able to communicate sensitively and understand boundaries of working with volunteers -Flexible, empathetic, enthusiastic, positive attitude.
- Act as an ambassador for the Hospice at all times #ProudToWorkAtHoSF

**THE IT WOULD BE GOOD TO HAVES...**
- Knowledge of best practice in recruitment to deliver inclusive unbiased outcomes.A sound understanding of the principles of good volunteer practice and processes.Hold a full UK driver’s licence with your own vehicle to travel if required by the role-Prepared to attend occasional events out of office hours

**YOU KNOW IT MAKES SENSE**
- 27 days annual leave plus bank holidays, pro rata rising to 30 day on 5 years’ service
- Free onsite parking
- Wide range of free training courses, plus personal development opportunities
- On-site home cooked food served at a reasonable rate in our bistro
- Employee Assistance Programme
- You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
- Don’t forget a stunning setting, plus #team comradery, support and bags of positivity

**THE BIT WE BET YOU DON’T READ**

**Respect and follow the Hospice’s values.**

**Your internal & external contacts will include all Employees, Volunteers, Trustees and Patrons, plus members of the general public and external organisations/suppliers.**

**The post-holder will come into contact with emotional circumstances, through speaking to staff, volunteers and patients and or information. The post holder will frequently be required to change from one activity to another to meet the changing needs of the service**

**You will be expected to comply with Health and Safety, Fire and Infection Control regulations and Hospice policies. You will need to complete all mandatory training.**

**Safeguarding: Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in the Hospice of St Francis**
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Previous Applicants Need Not apply

**Job Types**: Part-time, Permanent

**Salary**: £10,320.00 per year