Operations Manager
3 days ago
**Operations Manager**
**Location: Nutfield**
**Salary**:Up to £55k per annum depending on qualifications and experience**
**The Role**:
Offering a very competitive salary within a family run business, our client are looking to recruit a **Operations Manager** to have overall responsibility of operations, HR, customer service, purchasing and sales as well as managing 3 teams of employees. This is an excellent opportunity for an individual with experience in a similar role, ideally in thetraining industry.
**The Company**:
A highly successful training company providing hands on generic training in networking and telecommunications. Individually tailored to their customer’s needs, the instructor led courses can be customised to businesses in a variety of sectors.
**Responsibilities**:
- Ensuring all training courses run successfully.
- Managing trainers and finding contract trainers.
- Managing the video training product and ensuring it reaches market.
- Overseeing the provision of training services.
- Ensuring the company is running as well as it possibly can.
- Analysing and improving organisational processes, and working to improve quality, productivity and efficiency.
- HR duties, such as recruiting, screening and interviewing new staff. The full recruitment process including advertising the role and working with recruitment agencies.
- Managing the business activities and processes that help the company run effectively.
- Maintaining efficiency of processes to make the sales process as streamlined as possible.
- Making sure the sales team have everything at their disposal to make them more productive, effective, and efficient. Maintenance of the CRM.
- Management of general supplies needed for services offered, general supplies for offices and facilities and equipment. All strategic and operational purchasing.
- Customer service duties.
**Essential Skills & Requirements**:
- Ideally qualified to a degree level.
- Experience in a similar position, ideally in the training industry.
- Excellent organisational and communication skills.
- Experience managing a number of teams.
- Ability to prioritise.
- **Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.**_
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