Technical Quoting Specialist

5 months ago

Cleveland, United Kingdom CSA Group Full time

Employment Status:
Regular

Time Type:
Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary:
Understanding the Business
- Actively seeks value added opportunities that increases customer interest and promotes the use of new services for CSA Group
- Responds promptly to all technical sales inquiries and visits with clients as necessary
- Participates in associations and outside organizations deemed appropriate by the MAP
- Manages the relationship with clients by determining client needs and expectations
- Provides periodic written reports on calls, customer contact, proposals, and quotes

Working Well with Others
- Provides basic surface technical direction within assigned product group and staff in cooperation with Technical Specialist, technical knowledge should span 2-4 years of relevant experience, in depth technical direction requiring further expertise will be referred to the Technical Specialist
- Communicates with appropriate Operations staff as required during the sales process

Delivering Results
- Prioritizes work assignments and follow up responses to clients inquires and proposals in coordination with the Commercial team
- Prepares written pricing proposals for services for clients, working with the Commercial team and as required with the technical operations staff
- Relates necessary information to operations to maintain customer satisfaction

Concern for Safety
- Understands why HSE is important to self and the organization and advocates for the safety of others.
- Immediately reports hazards, near misses, incidents, observed unsafe acts and conditions and encourages team to do the same.
- Immediately corrects environmental issues when they are seen
- Demonstrates safe behavior and adherence to procedures
- Completes all assigned training courses, identifies any gaps or areas that require further attention.
- Participates and engages in the HSE program in a positive and proactive manner, including workplace inspections and internal/external audits
- Offers suggestions and participates in problem-solving sessions that lead to overall HSE improvements.
- CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at _
- if you require accommodation in the interview process._

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