Treatment Scheduler

3 weeks ago


Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

Use judgement and knowledge of medical terminology and treatment regimes to schedule patients for chemotherapy and radiotherapy, ensuring appropriate appointments are booked for each patient, complying with Cancer Waiting Times targets and departmental protocols. Communicate efficiently and effectively with patients, nursing staff, clinicians, pharmacists, radiographers and departments within the NNUH, as well as GPs and other hospitals. Communicate sensitively and appropriately with all patients who may be fearful, aggressive or have physical/mental disabilities which may make communication difficult. This communication may be both face to face or by telephone.

To ensure that on the patients arrival to Weybourne Day Unit or Acute Oncology, they are confirmed to have arrived on the systems (PAS and ARIA Notes). To ensure patients safety and well-being in the waiting area prior to them being called for their treatment and to refer patients with specific problems or concerns to the appropriate staff member e.g. treatment radiographer, chemotherapy nurse, consultant oncologist or haematologist. Monitor patients treatment plans and utilise knowledge and experience to investigate with clinical staff any atypical requests.

Add patients to PAS waiting list and schedule TCI appointments for chemotherapy and other procedures on WDU. Review and update these entries via an Elective Planned Report, identifying anomalies and ensuring accuracy. Print patient wristbands. Monitor and inform the Admin Manager & Operational Manager of waiting times for chemotherapy and radiotherapy treatment slots and highlight in advance if there are any issues which may affect the waiting list or the wait for an individual patient.

Identify any outstanding prescriptions and escalate appropriately to the relevant consultant(s) to ensure drugs are prescribed for relevant days. Advise Pharmacy, WDU staff and teleclinic nurses of any cancellations, additions or deferred patients. Responsible for booking alternative procedures, e. blood transfusions, PICC flush/dressing and port flushes etc.

Label blood prescriptions for clinicians to complete and sign. Coordinating the blood prescriptions to the relevant department or hospital. Inform the patient to ensure they have the relevant appointment information. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.



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