Senior Claims Data Analyst

3 weeks ago

London, United Kingdom Markel Full time

**About Markel**:
Avencia Consulting are an RPO who provide a recruitment service to our client Markel International.

Markel Corporation (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

In each of our businesses, we seek to deliver innovative products and adaptable customer service so that we can be a market leader. Our time horizon is long-term, our approach is disciplined, and our focus is on continuously improving the quality of thecustomer experience.

**Role Overview**:
The Claims department seeks to be market-leaders in the provision of an efficient, cost-effective and professional service to our brokers and clients. Our vision is to be the most customer centric, agile and value adding claims team in the market. We striveto be pro-active and flexible in the management of claims whilst maintaining our integrity. The claims team works collaboratively alongside the underwriting function in order to facilitate close communication and exchange of ideas, and is an integral partof the product and customer service delivered to our clients.

**What you'll be doing**:

- Deliver timely and accurate claims reporting to the Claims management team and wider MINT Leadership.
- Examine and report on Key Performance Indicators to drive improved claims performance.
- Identify and drive operational improvements with input to claims data strategy.
- Use Power BI, Claims Systems and Expert spend systems to build insightful dashboards and reports for multiple business functions in addition to claims leadership.
- Collating and reporting on Peer review results and actions.
- Leading the claims reallocations process to ensure claims are registered under the correct claims handlers.

**What we're looking for**:

- Experience with London market systems and processes such as ECF, claims workflow triggers and London market claims processes.
- Knowledge in data analytics would be beneficial, but is not a requirement
- Experience using data analytics and visualisation tools such as Power BI, Tableau or similar.
- A professional approach to optimally interact and collaborate with senior management, brokers, clients, and the claims leadership and management team.
- Experience discussing and documenting technical data requirements.

**What's in it for you**:

- A very competitive basic salary plus bonus & benefits
- 25 days' holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
- Company matched pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, Green car benefit scheme, a cycle2work scheme, season ticket loan, Employee Assistance Programme (EAP), parental, adoption and sharedparental leave pay..and plenty more
- Voluntary benefits designed to suit your lifestyle - from discounts and cash back on retail and socialising, to health & wellbeing, travel and technology
- The possibility of working from both the office and from home (hybrid), flexible working or other options are available
- You'll get the chance to follow your chosen career path anywhere within Markel
- You'll be joining a global network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do justthat

**What we hope you'll do next**:

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