Claims Business Analyst
3 weeks ago
lbany Beck are hiring for a Senior Claims Business Analyst to work on a long term programme of work with a global insurance firm. They are committed to delivering cutting-edge solutions in the rapidly evolving insurance landscape. As they continue to expand their operations, they are seeking a talented and motivated Senior Claims Business Analyst to join their dynamic team.
As a Senior Business Analyst you will be working across Lloyd's Blueprint 2 and claims, you will play a pivotal role in driving transformative change and optimizing claims processes within the organization. You will collaborate closely with stakeholders across various departments to analyse business requirements, identify opportunities for improvement, and implement innovative solutions aligned with Lloyd's Blueprint 2 principles. Your primary focus will be on enhancing claims handling efficiency, streamlining workflows, and ensuring compliance with regulatory standards while delivering superior service to our clients.
Key Responsibilities:
- Analyse current claims processes and workflows to identify inefficiencies, pain points, and areas for improvement.
- Work closely with business stakeholders, including claims managers, underwriters, IT professionals, and external partners, to gather requirements and define business needs.
- Develop comprehensive business requirements documents, user stories, process flows, and functional specifications to support the implementation of Lloyd's Blueprint 2 initiatives.
- Collaborate with IT teams to translate business requirements into technical solutions, ensuring alignment with Lloyd's Blueprint 2 standards and best practices.
- Lead cross-functional teams through the entire project lifecycle, from initiation to implementation and post-implementation support, ensuring timely delivery of high-quality solutions.
- Conduct thorough impact assessments and risk analysis to evaluate proposed changes and mitigate potential disruptions to operations.
- Provide subject matter expertise and guidance to junior analysts and stakeholders on Lloyd's Blueprint 2 principles, methodologies, and best practices.
- Monitor key performance indicators (KPIs) and metrics to measure the effectiveness of implemented solutions and identify opportunities for further optimization.
- Stay abreast of industry trends, regulatory developments, and emerging technologies related to claims management and Lloyd's Blueprint 2, leveraging this knowledge to drive continuous improvement initiatives.
Qualifications:
- Proven experience as a Business Analyst in the insurance industry, with a focus on claims management and process improvement.
- In-depth knowledge of Lloyd's insurance market operations, including familiarity with Lloyd's Blueprint 2 and related initiatives.
- Strong analytical skills with the ability to interpret complex data, identify trends, and draw actionable insights.
- Excellent communication skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
- Demonstrated project management experience, including the ability to lead cross-functional teams and deliver projects on time and within budget.
- Proficiency in business process modeling tools, project management software, and Microsoft Office Suite.
- Detail-oriented mindset with a commitment to delivering high-quality results and exceeding customer expectations.
- Adaptability and resilience in a fast-paced, evolving environment, with a proactive approach to problem-solving and continuous learning.
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