Contracts Coordinator

2 weeks ago


Milton Keynes, United Kingdom Somnium Recruitment Full time

**Milton Keynes**

**£22k - £25k per annum**

Are you passionate about doing the right thing? Are you self-motivated?

Somnium are recruiting for a people focused, performance driven individual to join the customer care team of our client.

You will be responsible for ensuring the customers have a consistently high quality, and personalised, experience.

**Role responsibilities**:

- Onboard new customers, ensuring a consistent and high-quality start to their journey
- Guiding customers through the management of their products
- Action any changes to the customers packages accurately
- Work closely with account management teams
- Build strong relationships with all departments
- Proactively contribute ideas and challenge the rest of the team

**Essential skills and experience required**:

- Office based Customer service experience
- Order processing experience
- Clear and strong communicator
- Flexible
- Must be a team player
- Possess good IT skills (Word, Excel, Outlook, Adobe)
- Excellent telephone manner
- Strong and clear verbal and written English


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