Quality Control Associate

7 months ago

London, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Are you enthusiastic about quality control and are motivated by tight deadlines? Join our Lending Services team as a Quality Control Specialist and utilise your skills

As a Lending Services Quality Control Specialist you will join the Traditional Credit Products Middle Office team, which is a multi-faceted and deadline driven team, you will be exposed to certain activities of an operational nature in relation to the loan product, including syndicated and bilateral credit facilities. You will join us as a Quality Control specialist, part of the Quality & Portfolio Integrity Team within TCP MO. You will carry out all quality checks for deal and fee transactions completed within the wider TCP MO group, assessing and managing operational risk for all the team’s controls including coordination of month-end critical processing, and preparing team KPIs/metric reports throughout the month.

You will partner with various internal and external parties including, but not limited to, Debt Capital Markets (DCM), Credit Risk, Loan and Agency, Product Control & Finance, and Audit. You will also have interactions with counterparts internationally on processes and cross-border transactions.

**Responsibilities**:

- Completes comprehensive quality control (QC) reviews directly against Loan Documentation for syndicated and bilateral deals, and associated facilities, both as set up on the Loan IQ platform and in credit risk proposals in the iCRD system
- Completes comprehensive QC reviews of fees booked in the Loan IQ platform
- Assists with the ongoing development of the QC approach and framework within the TCP MO team
- Monitors daily, weekly, monthly QC production-based metrics to identify trends
- Assists the team manager in the creation of tailored development and training plans, including development of training materials and procedures for QC scoring
- Contributes to strategic quality initiatives such as the ACESX migration

**Required qualifications, capabilities, and skills**
- In-depth technical operations knowledge of the loan product / syndicated loan business essential, including an understanding of a credit agreement, loan funding mechanics, deal and fee structures
- Ability to prioritise tasks appropriately, whilst operating within a fast-changing and high-pressured environment
- Attention to detail; understanding of the risks and downstream impacts of inaccurate data capture
- High degree of numeracy and aptitude for analytical examination of problems; attention to detail being paramount
- Excellent interpersonal skills; interact professionally and confidently with senior deal team members within the Front Office globally
- Communication skills - ability to communicate professionally and accurately in written and oral form, and summarise issues succinctly and set out well thought-out solutions

**Preferred qualifications, capabilities, and skills**
- Experience in loan operations/transaction management
- Prior experience and knowledge of GL accounting, payment processing and cash reconciliation

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, pro

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