Billing / Accounts Assistant

1 week ago


Ware, United Kingdom Recruitment Genius Full time

Our company is a leading provider of renewable solar PV technologies, helping homeowners as well as businesses throughout the United Kingdom to discover the benefits of a cleaner, greener energy.
We are looking for an experienced Billing Assistant to become an integral part of our Accounts team.
The Billing Assistant is involved in the creation and ongoing administration of customer accounts on the company billing system, along with supporting the billing team to generate accurate and timely customer invoices. Data input of relevant charges to customeraccounts in a timely and accurate manner.
Key Responsibilities
- Creation of customer accounts for entry onto the billing system
- Updating of customer accounts with billing changes
- Support for creation and checking of customer invoices during the billing process
- Contacting customers and resolving their billing queries
- Liaising with internal teams to resolve billing queries
- Problem solving with billing queries, where required
- Administration support for the Billing team
- Other adhoc tasks as required by the billing team
You'll Be Great In This Role If You've Got
- Delivery of excellent customer service
- Previous billing experience preferred
- Strong data input and analysis skills
- Outstanding attention to detail and accuracy
- Good adaptability and initiative
- Strong IT skills and use of programs (especially excel), Sage an advantage as we will be migrating to a new Sage system
- A positive "can-do" attitude
- Logical and structured approach to work
- Ability to work to deadlines and prioritise workload
- A self-motivated and pro-active approach to all areas of the work
- Commitment to further professional and personal development
- Ability to work as part of a team and contribute to the overall success of both the billing team and the organisation
This will suit a person looking for a full-time office based position, a hybrid role may be considered for the right person.



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