Receptionist

7 months ago

Guildford, United Kingdom Setfords Solicitors Full time

**Who we are**

We believe traditional law firms are outdated. Long hours and punishing billing targets mean that lawyers often don't have the time or capacity to do their best work. Which, in turn, means client satisfaction and customer care suffer.

At Setfords, we do things differently.

We treat people like people, not casework. Our pioneering and award-winning consultant-led model is disrupting a centuries-old market, allowing us to put our lawyers’ and clients’ best interests at the heart of everything we do. And we are building a team that uses rich datasets, cutting-edge tech and industry-leading marketing smarts to deliver our vision: to be a law firm for everyone.

**The opportunity**

**Roles and Responsibilities (not limited to)**
- Manage the reception telephone;
- Answer the front door intercom and direct guests/visitors accordingly;
- Organise and manage parking and meeting room reservations;
- Organise and manage Teams and Zoom links and meetings;
- Assist visiting consultants with printing and scanning of documents as and when necessary;
- Provision of refreshments to guests, including organising food with our onsite catering team for meetings as and when necessary;
- Liaise with our daytime cleaner to ensure all areas of front of house are in immaculate condition;
- Maintain and clean the coffee machines in the building and restock the refreshment area in reception as and when necessary;
- Collect documents from clients;
- Witnessing documents (full training will be provided);
- Liaise with postperson for incoming and outgoing post;
- Assist with ordering stationery as and when necessary;
- To ensure that the reception area is maintained to a high standard and is presentable at all times;
- Monitoring and restocking of gym fridge and CEO fridge;
- Deliver the professional greeting of clients and visitors, to the highest standards;
- General administrative duties as and when necessary;
- Preparing meeting spaces;
**Who you are**
- Strong communication skills - oral and written;
- Ability and confidence to communicate at all levels;
- Excellent IT skills including good working knowledge of Teams and Zoom;
- Excellent people skills;
- Confident and personable;
- Proactive approach;
- Proven experience of team working and collaboration;
- Ability to work under pressure and to strict deadlines;
- Attention to detail;
- Fire warden and first aider training and experience advantageous.

**Diversity and Inclusion**

Diversity, equity and inclusion are incredibly important to us at Setfords.

**Our values**

**One team**

At Setfords, we believe the only way we will deliver on our business’ amazing potential is by working together. We share in each other’s successes, and help each other out when things don’t go to plan - and we do so with a total absence of ego, blame, or internal competition.

**Here to help**

We help our clients and our consultants succeed because we are always happy to go the extra mile. Our first thought is always “how do we achieve this?”, not “is it my job to?”, and we relish the opportunities that this brings: to go beyond our comfort zone, and to learn new skills.

**Smart problem-solvers**

**Break new ground**

Setfords is transforming a centuries-old industry, and we are doing it fast. We love the challenges and opportunities that our high-growth, dynamic and diverse culture generates, and we are always on the lookout for a new technology or interesting new perspective that will allow us to get to our destination even faster, whilst maintaining strict environmental and social values.

**Nurturing talent**

Whether you are a lawyer who has been qualified for decades or a new hire embarking on the first steps of your career, we believe in giving everyone within our business the opportunity to reach their full potential. We have a proven track record of promoting from within, and many of our leaders and future leaders have started their working journeys at Setfords. For our consultants, we provide the platform, coaching and support that allows our lawyers to provide legal services the way they want.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Life insurance
- On-site gym
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Guildford: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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