Quality Improvement Lead

2 weeks ago

London, United Kingdom Whittington Health NHS Trust Full time

Jointly responsible with the job sharer of the Quality Improvement Lead, the post holder, will provide expertise in improvement methodology and measurement. They will be responsible for the delivery of a trust-wide QI education programme, provision of support and guidance to staff members conducting QI projects, promoting engagement in QI, monitoring QI activities and outputs and promoting the spread of learning from QI activities to other departments.

The post holder will play an instrumental role in providing corporate leadership and support for a portfolio of improvement projects, promoting clinical engagement in QI amongst our staff and ensuring that learning from QI projects is shared and spread.

The post holder will work with senior leaders in the organisation to develop and enable quality improvement within the Trust.

Support ongoing development and implementation of the Quality Improvement (QI) strategy and review on a yearly basis

Lead on the Whittington Health QI programme

Contribute and collaborate on Quality Account Priorities and goals, actively leading on relevant projects that form part of the Quality Account Priorities

Provide leadership and improvement expertise for an allocated set of QI projects to maximise engagement, impact and learning.

Design and deliver teaching in QI on a Trust-wide basis, building organisational QI capacity and capability with other key staff

Act as an organisational expert on key elements of the IHI Model for Improvement QI methodology e.g. use of data and measurement in QI

Act to maximise the following; co-design and co-production of QI projects with patients, clients and services users engaged in QI activity, communication of QI project outcomes and fostering topic based or service-based QI collaborations.

Seek out opportunities and represent the Trust QI function at internal and external events and networks. Develop relationships with NCL QI collaborative and UCLP academic health science network.

Facilitate the personal and professional development of staff.

Working as part of the wider Quality Governance team and reporting into the Chief Nurse and Patient Experience office, the role is part of a job share and will support the Trust's aim to improve patient safety, experience and effectiveness through innovation.

MAIN DUTIES

Provide operational QI leadership and expertise across the trust.

Lead on the QI programme, designing and delivering changes and developments with a Trust-wide impact.

Monitor and evolve the QI programme including new ways of working, agreeing and adjusting plans as required.

Scope QI initiatives to establish boundaries of the project (and exclusions where appropriate), current state in service provision and develop desired future state.

Ensure majority of QI projects develop and use patient and public engagement methodologies.

Ensure majority of QI projects promote financial efficiency and productivity benefits.

Ensure robust data analysis is used to diagnose gaps and support solution development.

Plan and lead QI workshops and QI clinics bringing together diverse groups of staff in a controlled environment to motivate change.

Lead on development and execution of communication plans to ensure consistent messages are used to drive improvements and that benefits for patients, staff and the organisation are clearly defined.

Regularly interrogate QI project register to ensure themes and outcomes captured and shared.

Assist in building, revitalising and maintaining network(s) of QI faculty members to provide peer support to staff undertaking QI projects and initiatives.

Work closely with the Quality Governance team to develop and deliver Quality Account priorities and projects

Act as an organisational expert on the use of data and measurement for QI

Provide expert advice and where necessary, leadership, to staff at all levels in the organisation and on using data and measurement for improvement. This will involve reviewing complex data sets and formulating and amending strategies where there may be more than one course of action.

Coach QI/audit leads, clinical and service directors and other directorate staff on analysing and interpreting data for improvement. This will involve reviewing complex data sets and formulating and amending strategies where there may be more than one course of action.

Promote and support the publication of Trust QI work using data for improvement.

Management support QI projects in all ICSU’s across the Trust.

Provide high level improvement expertise, leadership and coaching as required to project teams, QI sponsors and any other stakeholders involved in improvement work.

Assist senior management to design and embed a structure to allow high priority improvement projects to be supported and thrive within existing infrastructure.

Design any specialist learning events and publications that may be required to facilitate the progress of the QI projects and raise awareness of QI project ou

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