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Customer Support Consultant
3 months ago
Location:
- Flintshire- Position:
- Customer Service- Salary:
- £24,000 - £28,000 per annum (depending on relevant experience)- Date Posted:
- 19 February 2024- Vacancy Type:
- Permanent- Job Description:
**Customer Support Consultant**
Siamo Recruitment are currently looking for a Customer Support Consultant on a permanent, full-time basis, located in Flintshire, working for a well-established Financial Software company. This role offers optional Hybrid Working based within their Flintshire office.
- This role is ideal for an applicant with a background in Software Support or Financial Accounts who is looking to develop their career with a growing SaaS company. The main purpose of this position will be supporting a wide variety of business customers in use of Financial Software Products. Customer Support experience is essential, and training can be provided for the relevant Software Products.
- **Salary**:£24,000 to £28,000 per annum (depending on relevant experience)
- **The Role**:
- Providing Customer Support to users of Financial Software products
- Problem analysis and data investigation work
- Writing reports based on support findings
- Working within a growing and dedicated team of Support Consultants
- Experience in Customer Support/Software Support
- Experience using Financial Software products such as Sage is desirable
- Background in Finance or Accounts is beneficial
- Communication, analytical, and IT skills
**Details and Benefits**:
- Full-time, permanent opportunity
- 22 days holiday plus bank holidays and birthday off
- Career progression and training, qualifications and accreditations in relevant areas such as AAT
- Heath care plan and death in service benefit
- Team activities
- Hybrid working