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Voice to Voice Worker

3 months ago


Bury, United Kingdom Early Break Full time

**Role Name **Voice to Voice Worker across a range of Greater Manchester Areas

**Key Focus/Role Purpose**

**Early Break is a young people and family charity that provides support for Substance Misuse, Sexual Health and Emotional Health & Wellbeing across different areas of Greater Manchester.**

Early Break believes in offering the best service possible and knows how important it is to receive feedback from service users on the services they have received so that where needed improvements can be made to service delivery. Early Break is employing two Voice to Voice Workers who will be aged 18-25 and will work alongside services to design, develop and assess how well services are delivered within Early Break and partner organisations.

The Voice to Voice workers will receive training and support to enable them to engage with service users through peer to peer interviews, Service User Focus Groups, Virtual Apps, local intelligence gathering, Mystery Shopper exercises Quality Assurance Processes and supported to write reports and feedback to managers in Early Break and partner organisations on the lived experience of young people accessing services.

The Voice to Voice Workers will support the development of an Early Break Service User Forum.

Voice to Voice Workers are expected to engage in further education or training.

Closing Date: Friday, 5th April 2024 at 3pm

Interview Date: Tuesday, 16th April 2024

Interview Date: 7th July 2022

**Job Type**: Part-time

Expected hours: No less than 20 per week

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 05/04/2024