Lettings Administrator

4 weeks ago


Lancaster, United Kingdom Escape Campus Student Accommodation Full time

Escape Campus are looking to recruit a Part Time Lettings Administrator. If you are looking for a great career working with a team of motivated people to provide an excellent level of service to all landlord and tenant clients whilst still prioritising work/life balance, we would love to hear from you.

Job Title: Lettings Administrator

Job Summary:
React to reports of maintenance issues during tenancies, using a range of means to assess and implement appropriate, cost effective and timely responses, working with other team members and contractors to ensure works are completed to a high standard, whilst liaising with tenant and landlord clients.

Carry out mid-tenancy inspections at properties, communicating with tenants about issues and responding appropriately to maintenance issues.

Planning and co-ordinating end of tenancy maintenance and cleaning, working with other team members to ensure properties are returned to their original condition in readiness for the start of new tenancies.

INITIAL SALARY OF £17,363 + ANNUAL BONUS OF UP TO 10% OF SALARY

SALARY TO BE REVIEWED ON COMPLETION OF SIX MONTH PROBATION

Responsibilities & Duties:

- Work diligently and enthusiastically alongside the Directors and other team members to provide an excellent service to our landlords and tenants.
- Be an active part of the ongoing development and expansion of the company and associated planning.
- To nurture and develop new business opportunities and contacts within the local community.
- Produce accurate written and oral reports when requested.
- Take part in any training appropriate to the position.
- Develop a detailed knowledge of relevant letting legislation and work with the team to ensure the company and its responses in relation to maintenance comply.
- Work to target times and communicate effectively with other staff members, tenants and landlords.
- Be prepared to be a proactive team member, assisting with other duties and tasks where appropriate and necessary.

**Experience, skills and attributes to include**:
Ideally a background in property management.

Ideally some experience of working within property maintenance.

Reliable, trustworthy and act with integrity.

Excellent verbal and written communication skills

Able to work as part of a team but with the ability to work with mínimal supervision when required

Excellent organisation, prioritisation and planning skills

Computer literate with experience of Microsoft Office and Outlook

Driving licence and own vehicle

Things to consider:
Disclosure and Barring Service (DBS)

As all our staff may have routine unsupervised contact with young adults we routinely undertake DBS checks on our staff. We are committed to equality of opportunity for all job applicants and aim to select people for employment on the basis of their individual skills, abilities, experience, knowledge and, where appropriate, qualifications and training.
We therefore consider ex-offenders for employment on their individual merits. Our approach towards employing ex-offenders differs, however, depending on whether the job is or is not exempt from the provisions of the Rehabilitation of Offenders Act 1974.

**Job Type**: Part-time
Part-time hours: 30 per week

**Salary**: From £17,363.00 per year

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: ECLA2023



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