Business Researcher

3 months ago

Swinton, United Kingdom Zellis Full time

**About the role**:
***

The key purpose of the Business Development Researcher is to work alongside the Business Development team with the assistance and preparation of data, researching our target audience and updating the CRM with contact details and lead information.

You'll work within the CRM solution by checking data and ensuring the information held is up-to-date and accurate with relevant contact details so the team can make outbound calls efficiently. This will involve cross-refencing with our data providers and LinkedIn as well as making outbound calls. You'll also work with our website tracking system and will be responsible for updating the CRM with valuable insight, passing any social media leads to the Business Development Consultancy team so they can make contact immediately.

In addition, you'll also work on various business research projects on an-ad hoc basis.

This role will be an excellent starting position for individuals who wish to move into our Business Development Consultancy team longer-term, and build a successful career in software sales.
- You'll work alongside your team from our Swinton (Manchester) offices Monday-Thursday, with Fridays working remotely.Key responsibilities include:

- Working with the Sales Manager to establish key markets to assist with prospecting data.
- Collating and researching prospecting lists via LinkedIn, CRM and data providers.
- Updating CRM records when you become aware of any changes with contacts/their businesses.
- Working closely with other departments where required within the company to ensure success in delivering a quality service to our clients.
- Through optimising your own personal behaviours, you'll support the business in driving world-class customer engagement and business performance.

**Skills & experience**:
***
- Educated to a minimum of GCSE Level - Maths & English essential.
- Experience in a contact centre or customer service environment
- Experience in the use of a CRM to record all activities (training will be provided in the use of our specific CRM and marketing automation platform).
- An understanding of social selling and the Marketing/Sales funnel management.
- An interest in technology and how software helps businesses grow.
- The ability to build rapport with prospective customers through friendly, engaging communication.

**Benefits & culture**:
***

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Farnborough and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

Here’s what you’ll gain if you join our team:

- A career packed with opportunity, in a stable and growing company.
- A comprehensive programme of learning and development.
- Competitive base salary.
- 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well
- Private medical insurance.
- Life assurance 4x salary.
- Enhanced pension with up to 8.5% employer contributions.
- A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

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