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Rental Controller
4 months ago
**Job title**: Rental Controller
**Reports to**:Sales Manager - Rental Major Accounts
**Hours**: Full-Time
**Location**: South East Depot (Milton Keynes)
**About us**:
Power Electrics is a proud family company, dedicated to innovation, excellence, and customer service. We have grown from a small yard in 1963 to operating out of several locations across the country, and now with a fleet of over 2,500 generators. We continue to offer a specialist, single-source solution for diesel generator Hire, Service, and Parts.
Our employees are our greatest asset, and their dedication and enthusiasm have helped us to become so successful. Power Electrics are committed to providing a workplace that encourages growth and personal development for all employees. We recognise the value of our employees and the contribution they make.
By investing in new research and technology, we’re providing our customers with reliable power that is increasingly sustainable and environmentally friendly. It’s certainly an interesting time to be working within the power generation industry.
**What is the job?**:
This is an exciting opportunity to work with the Largest privately owned generator specialists in the UK. Directly reporting to the Sales Manager - Major Accounts, you will represent our business, our values and our culture whilst positioned within the offices of one of our major customers.
Working closely with our customers, your key tasks will include responding to enquiries, advising on power solutions, preparation and follow-up of quotations, managing hire administration processes on both our in-house hire system and our customer’s systems, managing the full extent of generator hires and logistics through our network of depots.
You will also be developing business through telesales.
As this is a varied role, occasionally, you may be required to work overtime.
**What will you be doing in this role?**:
- Answer telephone calls, take enquiries and problem-solve all of the customers’ needs.
- Produce hire quotes for new and existing clients regarding rental pricing data.
- Communicate and liaise with our depot network for plant allocation and scheduling of logistics etc.
- Ensure compliance with the Company procedures when receiving a customer(s) purchase order.
- Proactively chase outstanding quotes and report findings to the appropriate Manager.
- Produce rental related paperwork (e.g. Job Sheets, Delivery and Off Hire Notes).
- Comply with all aspects of the company ISO 9001:2015 (Quality) and ISO 14001 (Environmental) procedures, proactively contributing to the company’s continuous improvement programme.
**Skills and requirements**:
- Good organisational and communication skills are required.
- Excellent telephone manners.
- Previous experience in telephone sales or customer service is required.
- Good IT skills, primarily in Excel and Word.
- Ability to multi-task and work well under pressure.
- Ability to learn in-house systems.
- Able to work independently of a wider team, manage time and prioritise workload.
- Skilled in customer service techniques.
- Skilled in sales and business building.
- Flexible and accommodating to the needs of the business opportunities.
- Good commercial skills.
**What we offer**:
We offer great benefits to all of our staff:
23 days holiday (plus bank holidays) - increasing with length of service
Competitive salary
Excellent development and progression opportunities
Company pension scheme
Private medical scheme
Life assurance scheme - with access to more healthcare support and counselling services to help protect employees’ financial, emotional, and physical wellbeing
**Our philosophy**:
At Power Electrics, we welcome a variety of cultures, experiences, and backgrounds. We ensure that all management decisions made regarding employment are done with fairness and without regard to race, colour, religion, sex, age, disability, or sexual orientation. We are solely committed to adhering to the principles of equal and inclusive employment.
Due to the nature of our work, DBS checks are required, and any offer is dependent on satisfactory references being obtained.
All applicants must be eligible to work in the U.K.
**NO AGENCIES
