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Records Management Supervisor

8 months ago

Liverpool, United Kingdom Hill Dickinson LLP Full time

Hill Dickinson LLP is a leading and award-winning international commercial law firm with offices in Liverpool, Manchester, London, Leeds, Newcastle, Piraeus, Singapore, Monaco and Hong Kong. With more than 950 people including 200 partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation.

Hill Dickinson acts as a trusted adviser to a wide portfolio of clients across a wide range of specialist sectors: from transport and logistics and international trade, through to retail, insurance, marine, health, education, manufacturing, public sector and banking and financial services.

**Job role**:Records Management Supervisor

**Hours**: Monday to Friday, 09:00 - 17:00 (35 hours per week)

As the winner of two Working Families’ awards for ‘Best UK employer for Flexible Recruitment 2022’ and ‘Best UK employer for Flexible Working Award 2020’, we are happy to consider flexible working opportunities to help you balance your work and home life.

**Team**: Records Management

**Location**:Liverpool - No.1 St. Paul’s Square

**Benefits**: At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people.

Here are some examples of what we offer:

- 25 days’ annual leave
- Birthday privilege day and Christmas shutdown
- Holiday buy, sell and carryover scheme
- 2 charity volunteering or pro bono days
- Flexible, agile and home working
- BUPA
- Permanent health insurance
- Flexible pension scheme
- Medicash
- EAP with access to counselling
- Enhanced family leave policies
- Access to 10 days fully subsidised emergency or back-up care per year
- Life assurance
- Annual travel season ticket loan
- Dress for your day policy
- Bespoke training and development opportunities
- Financial contribution towards home working equipment

**Role overview**
- Introduction to the role:_

The role of the Records Management supervisor is to oversee and ensure the highest level of service is being delivered by our Records Management team, who are responsible for the day to day management of physical files and central filing locations in UK offices, and managing services with our external archiving service suppliers.

**Key responsibilities**:

- Supervise and line manage the Record’s Management team across all of our locations.
- Undertake Records tasks and activities as a member of the Records team.
- Support management in Records related projects.
- Travel to other offices where necessary.
- Support management with monthly team activity and financial reporting.
- Monitoring team performance and organising team daily duties and workloads.
- First point of contact for team related queries.
- First point of escalation for FE teams.

**What are we looking for**:

- Experience of office administration (preferably in a professional services or regulated environment)
- Experience of working in a fast-paced environment.
- Demonstratable experience in managing a small team
- Willingness to travel
- Excellent IT skills, specifically in MS Excel and having a knowledge of a range of software packages.
- Proactively seeks solutions to problems that may arise, and the ability to deal with issues independently and effectively
- Flexibility in approach
- Ability to communicate effectively, influence and develop relationships across the business
- Accuracy and attention to detail
- Ability to work as part of a team to achieve productivity targets set
- Understanding of confidentiality and security of files and business information
- Working with files as assets
- Familiarity with stock or asset control databases

**Equality, Diversity and Inclusion**

Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief.

We understand that our power as a firm comes from empowering our people and that it is only by encouraging and enabling individuals to be themselves at work that we can truly benefit from their rich and varied strengths.

**Disability Support**

**Values**

Trust - Respect - Innovation - Collaboration