Operational Support Assistant

2 weeks ago

Bolton, United Kingdom Keoghs Full time

Operational Support Assistant - Property, Risks & Coverage
The Property Risks & Coverage team of Keoghs is seeking an Operational Support Assistant to assist with the internal management of this nationwide team, working alongside the Business Unit Director for the team, enabling it to be a highly effective and profitable business unit.
This role will also cover some Operational Support Assistant duties for the Healthcare team as may from time to time be necessary for the effective and profitable running of that business unit which will be holiday cover and will typically be limited to support required for BUD that cannot be delayed. The Operational Support Assistant for Healthcare will likewise provide support for Property Risks & Coverage during absences.

**Key Accountabilities**
- Supporting the Business Unit Director, the role will include:

- Provision of daily/weekly/monthly/quarterly performance statistics for Lead lawyers;
- New starter set up in Tracker and internal distribution lists for operational teams;
- Internal people change requests;
- Collection of internal MI for new instructions and transferred files; settlements achieved; and performance against targets at individual lawyer, sub specialist and business area level;
- Collation of data on new instructions and transferred files, providing analysis;
- Diary management for Business Unit Director as well as arranging internal meetings;
- Diary and meeting management for other key stakeholders in the operational teams;
- Maintaining Sage and Dashboard with holidays requests, absences & other allowed time dispensation
- Provision of a monthly report detailing holidays taken in the previous month & forecasts for holidays in months ahead;
- Dealing with expenses requests;
- Use of Power BI to complete internal MI requests;
- Arranging client entertainment (when requested);
- Management of the lexcel and client contractual audit selection.

Supporting the Business Unit Director to ensure that both internal and external MI is accurate for Property Risks and Coverage:

- Ensuring caseloads are kept clear of settled files by prompting lawyers to complete the dispute resolution task where this has been missed;
- Ensuring reserves are entered into the case management system by the lawyers wherever appropriate on the facts of the case;
- Completing ad-hoc MI related or similar tasks to meet client or internal requirements;
- Collecting details of recoveries across household, commercial and motor on a monthly basis;
- Updating on a monthly basis the limitation date spreadsheet.

Supporting all Client Account Managers and/or PPC’s for which lawyers in the Property Risks and Coverage team have files by:

- Collating missing and specialist MI (at principle, secondary and description work type levels) for monthly contractual reports together with liaising with lawyers (who remain responsible for completion of the MI) in respect of any missing or anomalous entries to ensure completion is timely and accurate;
- Preparation of specialist adhoc MI for the motor sub specialist PRC team;
- Preparation of the monthly Aviva construction report;
- Preparation of the monthly AXA Commercial Property report;
- Preparation of the monthly AXA LL PRC report.

Working Hours
35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.

**Experience, Skills and Qualifications**
- Minimum education standard of 5 GCSEs grades 5 or above or A-C or equivalent other qualification/experience
- Able to use Excel, Tracker and Business Objects
- Good telephone and communication skills with people at all levels inside and outside the business
- An ability to organise and prioritise tasks using initiative
- Calm under pressure with the ability to re-prioritise when required
- An ability to maintain attention to detail when dealing with repetitive tasks
- Self-confidence with good literacy and IT skills
- Good team worker with the flexibility to do what is required
- Ability to work effectively within the Keoghs Shared Behaviour framework

**Contract Type**
- Permanent

**Area**
- Property Risk and Coverage

**Sub Area**
- Property Risk and Coverage Bolton

**Office**
- Keoghs Bolton Parklands

**Closing Date**
- 27 Mar 2023

  • Sales and Broker Support Assistant

    4 weeks ago

    Bolton, United Kingdom BDElite Ltd Full time

    **Sales Administrator** **About Us** BDElite has been a trusted supplier to UK insurance brokers for several years. Providing innovative total claims management, along with essential aftercare support for broker client’s following a motor incident. BDElite offers a diverse product range of personal and commercial add-on insurance policies. **The...

  • Transport Operator

    4 weeks ago

    Bolton, United Kingdom Meridian Business Support Limited Full time

    TRANSPORT OPERATOR / PLANNER (x 2) - FULL TIME / PERMANENTCurrently based in Horwich, however moving to Westhoughton mid-late June 2024.The successful candidates will be well organised and motivated Transport operators that can arrange the deliveries of customers products on time and in full using the most effective means possible, and the best use of...

  • Learning Support Assistant

    1 month ago

    Bolton, United Kingdom Edison Pope Full time

    **Job Title: Learning Support Assistant** **Location: Bolton Area** **Pay Rates: £12.68 - £14.68 / hour** **Shift Patterns: Monday to Friday 8:45 - 3:15** Edison Pope are working with a Good Rated Secondary School in the Bolton area who require a Learning Support Assistant. The school aim to provide our children with the skills and enthusiasm they...

  • Assistant Management Accountant

    1 week ago

    Bolton, United Kingdom RG Consultancy Ltd Full time

    RG Consultancy are proud to be working with an established manufacturing company based in Bolton who are looking for an ambitious and experienced Assistant Management Accountant. **Duties**: - Support with month - end procedures - Balance Sheet reconciliation - Journals/ Accruals and Prepayments - Preparation and submission of the monthly management...

  • Accounts Assistant

    2 weeks ago

    Bolton, United Kingdom 300 North Limited Full time

    Role:  Accounts Assistant (Temp to Perm - Hybrid) Location:  BoltonSalary:  £17.60 plus benefits We are seeking a highly motivated Accounts Assistant to work with our client in the North West area. The ideal candidate will have a background in accounting, experience with purchase orders, and a strong operational understanding, preferably in the...

  • Admin Assistant

    4 weeks ago

    Bolton, United Kingdom Multi Trades Recruitment Limited Full time

    Multi Trades Recruitment are looking for an ADMINISTRATIVE ASSISTANT for a well-established company in BOLTON. This is a full-time, permanent position with no agency probation period! **About You**: - High work ethic & team player. - Punctual & reliable. - Flexible approach. - Excellent phone communication skills as there will be a large amount of calls...

  • Accounts Assistant

    1 week ago

    Bolton, United Kingdom 300 North Limited Full time

    Role: Accounts Assistant (Temp to Perm - Hybrid)Location: BoltonSalary: £17.60 plus benefits We are seeking a highly motivated Accounts Assistant to work with our client in the North West area. The ideal candidate will have a background in accounting, experience with purchase orders, and a strong operational understanding, preferably in the construction...

  • Admin Assistant

    1 week ago

    Bolton, United Kingdom Multi Trades Recruitment Limited Full time

    Multi Trades Recruitment are looking for an ADMINISTRATOR for a well-established company in BOLTON This is a full-time, permanent position with no agency probation period! **About You**: - High work ethic & team player. - Punctual & reliable. - Flexible approach. - Excellent phone communication skills as there will be a large amount of calls made to our...

  • Sales Assistant

    1 month ago

    Bolton, United Kingdom Roman Originals Full time

    **Roman Originals - Part Time Sales Assistant** Roman Originals are an ever growing retail Company, trading all over the UK from stand alone stores and Retail Concession Departments. We pride ourselves on providing the best service we can to all of customers, whatever the situation! So, are you a retail lover with a passion for Customer Service? We are...

  • Neighbourhood Care Operative

    6 days ago

    Bolton, United Kingdom Service Care Solutions Full time

    Service Care Solutions is on the lookout for a Temporary Neighbourhood Care Operative to join our client team in Bolton! If you're passionate about keeping communities clean and vibrant, this role is perfect for you. Key Responsibilities:Street Cleansing Support: Assist in all aspects of street cleansing, including manual sweeping and collection of litter...

  • Business Support Assistant

    4 weeks ago

    Bolton, United Kingdom star academies Full time

    Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our...

  • Business Support Assistant

    4 weeks ago

    Bolton, United Kingdom Eden Boys' School, Bolton Full time

    Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our...

  • Online Sales Assistant

    3 days ago

    Bolton, United Kingdom E WORKS BOLTON LTD Full time

    Job Overview: We are seeking a motivated and enthusiastic Sales Assistant to join our team. As a Sales Assistant, you will play a crucial role in supporting our sales team and ensuring the smooth operation of our sales process. This is an excellent opportunity for someone who is detail-oriented, organized, and has a passion for customer...

  • Personal Assistant

    4 weeks ago

    Bolton, United Kingdom b3 Jobs Ltd Full time

    **Personal Assistant** £27,000 - £32,000 pro rata Greater Manchester (Remote/Hybrid) Part Time Job ref: 8369 **The company** This role is working for a successful FMCG manufacturer. The company produces high-quality products and exceptional service - enabling their customers to innovate and increase productivity without compromising on...

  • Electrical Maintenance Operator

    1 month ago

    Bolton, United Kingdom Gold Group Full time

    **Electrical maintenance Operator** **Bolton** **Contract - (£24.46 rising to £25.74 Umbrella) Inside IR35** This is a 12-month contract role, full time onsite. Join our team as an Electrical Maintenance Operator for a leading defence client, where your skills and dedication contribute to the reliability and efficiency of critical electrical systems....

  • QA Operations Officer

    1 month ago

    Bolton, United Kingdom Russell Taylor Group Ltd Full time

    **Role: QA Operation Officer** **Location: Bolton** **Type: Permanent** **Salary: £24,000-£27,000 per annum** **Hours: Monday-Friday (37.5 hours per week)** Our client, a leading pharmaceutical manufacturing company is looking to appoint a QA Operation Officer, with previous experience of GMP in the pharmaceutical industry or be a qualified...

  • Finance Assistant Apprenticeship

    4 weeks ago

    Bolton, United Kingdom Rivington and Blackrod High School Full time

    **Finance Assistant Apprenticeship** **We have an exciting opportunity for a new Finance Apprentice to join our school** **Duration**:Fixed-term 20 month contract **Workplace**: Rivington & Blackrod High School, Rivington Lane, Rivington, Bolton BL6 7RU **Working Hours**: 37 hours per week, Mon-Fri **Salary**: £6 per hour, which equates to £11,576 for...

  • Electrical Operator

    4 weeks ago

    Bolton, United Kingdom Advanced Resource Managers Ltd Full time

    Electrical Operator12-month contractBased in BoltonOffering £24ph Inside IR35 Are you an experienced Electrical Operator?Do you have experience working in Manufacturing, Defence, or Aerospace domains?Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Electrical Operator, you will...

  • Retail Assistant

    1 week ago

    Bolton, United Kingdom Loom Loft Full time

    As our Retail Assistant you will assist customers with purchases, actively approaching customers and delivering exceptional customer service. Assisting our furniture team in maintaining an organised, beautifully merchandised, clean department. Below are your duties Responsibilities; - Deliver exceptional Customer Service - Process accessories through our...

  • Digital Content Assistant

    4 weeks ago

    Bolton, United Kingdom Bolton Cares Full time

    Are you ready to take the step to work for a forward - thinking, rapidly expanding company delivering first class care to people in Bolton? At Bolton Cares, we see every day as an opportunity to make a difference to people’s lives and we are looking someone with values that match our own. We are looking for an enthusiastic, creative and highly motivated...