Customer Service Advisor
6 months ago
A fantastic opportunity is available for a Customer Service Advisor to join an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. When it comes to direct customer experience, LRG are the experts. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.
**Our offer to you**:
- On Target Earnings £24,000 - £25,000 per annum
- 22 days annual leave which increases each year of service by 1 day up to 5 additional days.
- Regular awards program recognising excellent individuals and teams.
- Support and investment on gaining professional qualifications to encourage your long terms goals.
- Free 24 hours employee assistance programmes.
- Staff discount on property and financial services.
- LRG Extras - staff discounts with a wide range of retailers.
- Salary sacrifice pension.
- Eye care vouchers.
- Family friendly Maternity, Adoption, Paternity and parental bereavement policies.
- Refer a friend bonus of up to £400.
**What we are seeking from you**:
- Provide an excellent customer experience for all our customers who reach the contact centre.
- Have a driven and competitive mindset to achieve all required targets.
- Identify opportunities to arrange valuation and financial appointments.
- Be invested in building a career in the property industry.
**Desired skills**:
- Outstanding customer service soft skills.
- Great communication on all platforms.
- Grade C at GCSE level in English language or equivalent.
- Highly motivated and career orientated.
We do not accept speculative CV’s from agencies.
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