Care Coordinator

6 months ago


WestcliffonSea, United Kingdom Doris Jones Full time

**You will provide out-of-hours/weekend telephone cover for a home care company. Working from your own home, you will take calls, answer queries and, when necessary, use our online systems to arrange cover for carer absence and sickness.**

Our team of carers travels around the local area, providing care and support to our elderly clients in their own homes. They do this every day of the year, from 6am to 11pm, so we need to make sure they have the support of an out-of-hours service when the office is closed (evenings and weekends).
- We are looking for someone with care industry experience who can..._
- Cover regular 8 hour **weekend shifts**, e.g. Either Saturday 10am - 6.30pm or Sunday 10am-6.30pm (exact schedule to be agreed in advance on a rota basis)
- **One day per week during the week in the office 7.5 hours**:

- Plus occasional weekday evenings if required, 6.30pm-10.30pm
- Remote working at weekends after an initial 6-8 days on job training in our Westcliff on Sea office
- You will need:_
- Minimum 2 years experience in elderly social care setting or similar
- A reliable internet connection at home
- A calm head, even when things get really busy
- A polite, confident and reassuring phone manner
- And the ability to make clear, accurate records of all activity during shifts
- You will be provided with:_
- Company laptop
- Company smartphone
- Full training
- Emergency management backup (you'll never be on your own)
- And plenty of opportunity to build a relationship with the "in-hours" team

If you have the right experience, and weekend working is what you're looking for, we'd love to hear from you

**Job Types**: Part-time, Permanent

**Salary**: £11.00 per hour

Expected hours: 15 per week

**Benefits**:

- Referral programme
- Work from home

Schedule:

- Weekend availability

**Experience**:

- Customer service: 2 years (required)
- Health and social care: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Westcliff-on-Sea

Reference ID: WKND OOH


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