Care Coordinator

5 months ago


FrintononSea, United Kingdom Relish Care Full time

**Job Title: Care Coordinator**

**Location: Frinton-On-Sea**

**Salary: £25,000 to £28,000 p.a.**

We are hiring for an experienced Care Coordinator to join a nationwide provider of homecare. This role is working within a high-quality domiciliary care business with an established customer and loyal Carer group.

The main focus of this role is to schedule the care calls within a specific geographical area ensuring that rotas are planned two weeks in advance and any necessary changes made. In addition, you will work closely with the Registered Manager to ensure that the day to day running of the office is managed efficiently and that the carers and customers’ needs are met to the highest standards, this is a really close knit team and everyone works together in a collaborative manner.

This is an ever-changing environment so we are looking for an individual that works at pace, manages change and has a logístical and organised mindset.

Key to this role is your ability to work in a calm and confident manner, creating positive experiences for everyone involved in the care delivery including the customer, their families and of course the Carers.

**As a Care Coordinator this role will involve**:

- Completing Carer rotas ideally two weeks in advance
- Completing reports and care package details within CQC regulations and to company policy
- Updating the recruitment Team to ensure that sufficient carer staffing levels are in place
- Competently scheduling care calls and managing timings and mileage
- Managing carer holiday requests, appointments and availability
- Ensuring that all policies are adhered to in your role and that electronic carer files are kept compliant to CQC regulations
- Being part of the On Call Team as required

**About You**:

- Ideally previous Care Coordinator level experience within the domiciliary care sector.
- Can confidently converse with all members of the team
- Be able to establish and maintain effective relationships with customers and carers
- Develop and maintain high standards of care by ensuring policy and procedures are followed
- Caring, kind and has an ability to work well under pressure
- Can work to deadlines and enjoys a challenge
- A multi-tasker who can work well alone on projects and as part of a team

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- On-site parking

**Experience**:

- managing carer rotas: 1 year (required)

Work Location: In person


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