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Facilities Assistant
4 months ago
**Facilities Assistant**
**£22,805 - £27,605 per annum based on 35 hour pro rata**
**22 hours per week, 9 month fixed term contract**
**6 Collins Street, Oxford**
A2Dominion is a residential property group with a social purpose to improve people’s lives. While we take a commercial approach to housebuilding, we reinvest all our profits into building more new homes and supporting the communities in which we work.
We’re a strong player in our field and we’re part of the G15, a group of the largest housing providers in London. We’re proud of our commitment to our customers.
Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives.
In the role of a Facilities Assistant you will be responsible for providing a customer focused facilities and administration service within the office for visitors, staff & contractors and provide and maintain a safe working environment.
**Responsibilities of a Facilities Assistant include but are not limited to**:
- To meet and greet visitors including customers who may be challenging and require additional support.
- To inform hosts promptly and ensure security procedures for signing in are followed.
- To deal with their queries where possible and escalate enquiries to an appropriate Manager where necessary.
- To be responsible for keeping the reception area and any interview/meeting rooms tidy and supplied with appropriate items, ensuring any literature on display is relevant and up to date.
- To respond to Facilities requests for work on the Facilities ServiceNow service desk.
- To carry out the group’s Starters, Leavers and Movers (SLaM) procedures including taking photographs and issuing security passes for staff.
- To be responsible for dealing with all internal and external post/packages. Opening, distributing and franking post ensuring that the franking machine is kept sufficiently in credit. Manage and promote use of DX as much as possible.
- To monitor post usage, redirecting staff to more cost effective solutions, such as external mailings, as appropriate.
- To supervise maintenance and cleaning contractors carrying out minor building repairs / projects within the office and ensure they are working safely.
- To be responsible for ordering stationery and welfare consumables (tea, coffee, etc.) for the office and ensuring that there are adequate basic items available and ensuring adequate supplies of paper at print/copy facilities.
- To raise purchase orders using our bespoke purchase ordering system and resolve invoicing queries in a timely fashion.
- To deal with requests for booking pool cars and or car parking spaces.
- To liaise between archiving / EDM contractor and dept. for the onward storage disposal of documents.
- To undertake thorough building checks and record/report findings around matters such as office cleanliness, adherence to our “flexible office working” policy, waste and recycling, health and safety breaches or repairs.
- To help deliver on health and safety compliance in relation to Workstation Assessments, Care of Substances Hazardous to Health (CoSHH), risk assessments/method statements, fire safety etc.
- To find, record and publish figures, such as numbers of visitors, stationery spend, etc. ahead of weekly meetings.
**More about you**:
- Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
- Experience of working in an administration/customer facing environment ideally with some Facilities Management experience
- Able to use IT packages/software (Microsoft Outlook, Word, Excel, Dynamics) in order to maximise own efficiency and effectiveness
- Some knowledge of procurement, raising and receipting purchase orders would be advantageous
**Choosing us is easy.**
We support our people and help you feel like you belong.
We’ll invest in your learning and development, provide a competitive salary and a great range of benefit packages as well as the flexibility to balance your working and home lives.
Everyone is welcome at A2 Dominion Group, and we’re proud to be an employer that champions a diverse and inclusive culture. We retained our Gold Investors in People accreditation, as well as our Health and Wellbeing Good Practice Award in November 2020. We were praised for doing a fantastic job of supporting, nurturing and enabling our people to give their best.
**Job Types**: Part-time, Fixed term contract
Contract length: 9 months
Part-time hours: 22 per week
**Salary**: £22,805.00-£27,605.00 per year
**Benefits**:
- Company pension
- Referral programme
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: REQ2563
