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Hotel Services Supervisor
3 months ago
We are looking for a enthusiastic individual with a flexible approach to work, with the ability and initiative to work both on your own and as part of a team. This is a full time 37.5hrs position which includes morning and afternoon shifts. Weekend work will be included as will bank holidays if required.
The position will be based at Cefn Coed Hospital and the duties will include the supervision of Hotel Services staff and service provision at the peripheral hospitals.
Knowledge of cleaning standards, Food Hygiene, Health and Safety together with basic computer skills are required for this position.
Good communication and management skills are required to deal with supervisory issues.
Ability to travel between sites in a timely manner is required in order to carry out supervisory duties in other Health Board locations.
To supervise Catering, Domestic and Portering Services staff in their day to day duties, including allocation of work, rostering, authorisation of annual leave, work performance, behaviour, personal hygiene and welfare.
Adhering to safe working practices and hygiene requirements in compliance with HACCP, all relevant Food Hygiene Legislation/Guidelines, Health & Safety, National Standards of Cleanliness and Health Board policies and protocols.
To complete duties within the premise as and when the occasion arises. Daily/weekly cleaning of all areas of allocated ward, clinical area or department.
To cover his/her colleagues in a relief capacity during days off, annual leave or sickness.
To participate in Workforce functions including recruitment, selection and induction, training (including ‘on the job operational training’), disciplinary, grievance, sickness management and return to work interviews, annual PADR’s etc. To participate, where appropriate, in staff counselling and disciplinary sessions.
To participate in staff recruitment exercises as determined by the Domestic Services Manager.
Deal with difficult people, situations and complaints in a sympathetic and professional manner initiating resolution where possible and if necessary escalate to Domestic Services Manager.
Any other duties as designated by the Hotel Services Team Leader
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
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