Customer Claims Advisor

4 weeks ago


Newcastle Upon Tyne, United Kingdom IPS Group Full time

Are you a people person and have what it takes to go the extra mile?
Your main responsibilities will include:

- Ensure customer solutions are delivered in line with the policy of insurance and claims handling processes to provide an excellent claims customer experience to policyholders / third parties.
- Ensure creative and effective solutions are delivered to provide and excellent claims third party customer experience and meet third party capture targets.
- Use customer claims experience and knowledge of principles of negligence to negotiate with other organisations to achieve the optimum claims settlement in terms of liability and costs.
- Strive for first call resolution and take ownership of issues; take personal ownership, follow through on promises and keep the customer informed until issues are resolved.
- Provide a high level of service to customers, third parties and suppliers.



  • Newcastle upon Tyne, United Kingdom IPS Group Full time

    **Salary**: £22000 - £25000 per annum + Benefits +5% Bonus**Location**: Newcastle upon Tyne, Tyne and Wear**Job reference**: 149890_1674659226 Are you a people person and have what it takes to go the extra mile? Your main responsibilities will include: - Ensure customer solutions are delivered in line with the policy of insurance and claims handling...


  • Newcastle Upon Tyne, United Kingdom IPS Group Full time

    Looking for career progression and a great work life balance? If so then this role may just be for you. A Global Insurance Subsidiary are currently recruiting for Customer Service Advisors to join their well-established motor claims team in Newcastle. We are looking to speak to individuals with call centre / customer service experience that are wanting...


  • Newcastle upon Tyne, United Kingdom IPS Group Full time

    **Salary**: £22000 - £25000 per annum + 5% Bonus & Benefits**Location**: Newcastle upon Tyne, Tyne and Wear**Job reference**: 149863_1674659001 Looking for career progression and a great work life balance? If so then this role may just be for you. A Global Insurance Subsidiary are currently recruiting for Customer Service Advisors to join their...


  • Newcastle upon Tyne, United Kingdom IPS Group Full time

    **Salary**: £22000 - £25000 per annum + 5% Bonus & Benefits**Location**: Newcastle upon Tyne, Tyne and Wear**Job reference**: 149863_1680019647 Looking for career progression and a great work life balance? If so then this role may just be for you. A Global Insurance Subsidiary are currently recruiting for Customer Service Advisors to join their...

  • Claims Advisor

    3 days ago


    Newcastle upon Tyne, United Kingdom QBE Insurance Group Full time

    Injury Management Advisor page is loaded Injury Management Advisor Apply locations AUS - NSW - Newcastle AUS - NSW - Parramatta time type Full time posted on Posted Yesterday job requisition id 323565 Primary Details Time Type: Full timeWorker Type: EmployeeTo develop and promote injury management strategies that are focused on early injury recovery...

  • Sales Advisor

    4 weeks ago


    Newcastle upon Tyne, United Kingdom Switch Advisor Ltd Full time

    **Sales Advisor** Switch Advisor Ltd is seeking for a Sales Advisor to join our team in Newcastle upon Tyne. **Responsibilities**: - Develop and build relationships with new and existing clients. - Provide a high level of customer service to all clients. - Meet and exceed assigned sales goals. - Maintain current and future sales contacts. - Identify new...


  • Newcastle upon Tyne, United Kingdom QED Legal Full time

    Published- 19th June 2023- Location- Newcastle upon Tyne, United Kingdom- Category- Personal & Clinical Injury- Job Type- Full-time- Type of Lawyer- Legal Assistant - Salary- £20000 - £23000 per annum- Work Hours- Full-time- Reference No: - BH-41839- Start Date- 2023-06-18- Area of Law- Personal Injury- - Contact- Danielle McKinnon- Contact Phone-...


  • Newcastle Upon Tyne, United Kingdom Page Personnel Secretarial & Business Support Full time

    Page Personnel are currently working with a great company to recruit a Customer Service Advisor to join their busy team based in Newcastle Upon Tyne. **Client Details** Page Personnel are currently working with a great company to recruit a Customer Service Advisor to join their busy team based in Newcastle Upon Tyne. This is a fantastic opportunity for...


  • Newcastle upon Tyne, United Kingdom Activate Group Limited Full time

    **Job title**: Receptionist/Customer Service Advisor **Department**: Activate Accident Repair Newcastle **Reports to**: Bodyshop Manager **Hours**: 42.5 hours per week Monday to Friday and 1:2 Saturdays We are looking for an enthusiastic Customer Service Advisor to join our fantastic front of house team at our Bodyshop in Newcastle. You will be responsible...


  • Newcastle upon Tyne, United Kingdom Morrison Data Services Full time

    About The Role Were looking for a Customer Service advisor to join our team in Newcastle! Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have. We look to provide the best possible service to...


  • Newcastle upon Tyne, United Kingdom Russell Tobin Full time

    What are we looking for in our **Customer Service Advisor?** **Customer Service Advisor - Newcastle - Contract to Perm -** £11.44 to £12.44 an hour.** **Client is a major UK High Street Bank, looking for colleagues to join the team of Customer Service Advisors** - Answer contacts promptly and professionally - Log/Validate all contacts on the provided...


  • Newcastle upon Tyne, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Property Sector!This would be an exceptional opportunity for someone experienced within Customer Services looking for that next step in their career and to join a business which can offer excellent progression and...


  • Newcastle upon Tyne, United Kingdom Fusion Lifestyle Full time

    We are now hiring Customer Service Advisors **Who We Are**: Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. **Who You Are**: We are looking for local people who share our passion for customer service, accept only the best, and...


  • Newcastle upon Tyne, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Property Sector!This would be an exceptional opportunity for someone experienced within Customer Services looking for that next step in their career and to join a business which can offer excellent progression and...


  • Newcastle upon Tyne, United Kingdom Specsavers Full time

    **Customer Service Advisor** **Location: Newcastle Kingston Park** **Working Hours: 40 hours per week to include weekend working** **Full Training provided** **Specsavers Perks** **Friendly, Supportive Team** **Customer Service Experience is preffered for this role** Looking for something new and a varied role? We are looking for a Customer Focused**...


  • Newcastle upon Tyne, United Kingdom Page Personnel Secretarial & Business Support Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Property Sector! This would be an exceptional opportunity for someone experienced within Customer Services looking for that next step in their career and to join a business which can offer excellent progression and...


  • Newcastle upon Tyne, United Kingdom ALPHAATOMIC LTD Full time

    As a Customer Service Advisor, you will be responsible for providing personalized support and guidance to our valued customers. You will serve as a trusted advisor, assisting customers with inquiries, resolving issues, and ensuring a seamless experience from start to finish. **Duties**: - Provide exceptional customer service and support to clients - Assist...


  • Newcastle upon Tyne, United Kingdom Sales Bloom Full time

    We are currently seeking a motivated and customer-oriented Customer Advisor to join our dynamic team. As a Customer Advisor, you will play a crucial role in providing exceptional customer service and promoting our products or services to potential buyers. If you have excellent communication skills, a passion for sales, and enjoy working in a fast-paced...


  • Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    **Job purpose**: The Contact Centre handles customer enquiries across a variety of media methods with advisors supported to become multi skilled and able to handle multiple workstreams. The post holder will work as part of a team to provide excellent inbound customer service to customers. As this is intended as a progression role, the post holder will be...

  • Advisor services

    1 month ago


    Newcastle upon Tyne, United Kingdom One Property Recruitment Full time

    Customer Service Advisor- Newcastle- £24,000pa One Property Recruitment have been instructed upon the search for a Customer Service advisor to join our clients ambitious Build to Rent team in their head office in Newcastle. Our client is one of the market leaders for the Build to Rent sector and the private rented sector. Purpose of the Customer Service...