Business Systems and Process Trainer
2 weeks ago
Are you looking for a home-based opportunity?
Our clients are looking for an experienced Business Systems and Process Trainer to join their growing business.
This person will be responsible for the development, delivery and evaluation of business systems and processes within the company with particular reference to induction, mandatory and continuing development of employees. The successful individual will alsoprovide comprehensive and consistent business process training and technical support to staff, in order to support and develop the performance and competency of the teams to a high standard.
**As a Business Systems and Process Trainer your role will involve**:
- Design and expand training and development programmes based on the needs of the organisation.
- Develop effective induction programmes for new staff and acquisitions
- Produce training materials for in-house courses.
- Create and deliver a range of training using classroom, online and blended learning.
- Amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment.
- Maintain accurate records of trainee progress.
- Ensure the internal process manual is kept up to date.
- Identify training and development needs within an organisation through process quality assurance, job analysis, appraisal schemes and regular consultation with business managers and the human resources department.
- Plan and assess the 'return on investment of any training or development programme.
- Monitor and review the progress of trainees through questionnaires and discussions with managers.
- Keep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.
- Consider the costs of planned programmes and keep within budget.
**To be considered for the Business Systems and Process Trainer role you must have**:
- Understanding of key functions in financial services
- Good knowledge of regulatory requirements and Intelligent Office
- Good knowledge and understanding of a wide range of financial products
- At least 2 years experience in training
- Experience in training on a one-to-one basis and in a group environment
- Previous experience in a financial services industry, ideally within an IFA
- Certificate in Financial Planning or an equivalent Financial Services qualification
- Experience in working within defined service standards, policies and procedures
- Interpersonal skills that enable you to work with people at all levels of an organisation
- Strong communication skills, both written and verbal
- High-level presentation skills
- Proficient IT Skills
- Strong team working skills and a collaborative approach to learning, both face-to-face and remotely
- Good time-keeping and ability to multitask to effectively manage training schedules
- A proactive, enthusiastic and innovative approach to work
- Personal commitment to improving knowledge and skills, with a passion for continued learning and development
**Working hours**:
As a Business Systems and Process Trainer you’ll be required to work 8:45 am - 5:15 pm Monday to Friday. On a home-based basis.
**Our client is offering the successful Business Systems and Process Trainer**:
- Salary of up to £36,000 dependent on experience
- 28 days holiday + closure for Christmas
- An extra day off for your birthday
- Shopping discounts
- Death in Service
- 24/7 GP
This job has been posted by GCB Agency Recruitment Ltd which is acting as the Employment Agency in relation to this vacancy, working on behalf of their client who is confidential at this stage.
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