Customer Service Advisor
4 weeks ago
Opportunity to work for a leading Law firm
- Excellent career progression
**About Our Client**:
Our client is a well-established firm within the professional services industry, boasting a team size of over 200 dedicated professionals. They operate on a national scale, with their headquarters situated in Liverpool. The company is committed to providing a supportive and inclusive work environment for all its employees.
- Resolving client queries in a timely and professional manner
- Maintaining a high level of product knowledge to provide accurate information to clients
- Recording and updating client information in the company's database
- Working collaboratively with the team to reach customer service objectives
- Participating in training and development opportunities
- Adhering to company policies and procedures at all times
**The Successful Applicant**:
A successful Customer Service Advisor should have:
- A background in customer service, preferably within the professional services industry
- Strong communication skills, both written and verbal
- Excellent problem-solving skills
- A proactive approach to learning and development
- Proficiency in using Microsoft Office and CRM systems
**What's on Offer**:
- Salary £18,500
- A supportive and inclusive company culture
- Opportunities for learning and development
- Generous holiday leave
- A central Liverpool location with excellent transport links
- Contact
- Sara O'Brien
- Quote job ref
- JN-022024-6350136
- Phone number
- +44 161 829 0462
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