Head of Client Services

3 weeks ago


Leeds, United Kingdom Audience Collective Full time

As the Head of Client Service, you will be responsible for managing existing client relationships, driving growth and new business, and ensuring the highest standards of client service delivery. Collaborating closely with the Head of SEO and Head of Biddable, you will also oversee the largest and most demanding account within the agency. RICH Is In a state of growth, and we're excited to bring on board the right new colleague to join us.

**You'll be responsible for**:

- Client services
- Client growth and new business
- People leadership
- Proven experience in a client service role within a digital marketing agency.
- In-depth knowledge of SEO, PPC, social, and programmatic channels.
- Strong track record in client retention, growth, and new business acquisition.
- Excellent communication and presentation skills.
- Ability to collaborate effectively with cross-functional teams.
- Prior experience within a marketing services group is preferable.

**What are we offering?**
- 25 days annual leave
- 3 additional celebrations days
- 9% pension



  • Leeds, United Kingdom University of Leeds Full time

    **Head of Research Services (Open Research)**: **Grade 8 (£43,414 to £51,805 p.a. depending upon experience)** **This role will be based on the university campus, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.** **Do you want to help deliver change through developing and embedding open...

  • Head of Department

    4 weeks ago


    Leeds, United Kingdom Clayton Legal Full time

    Are you an experienced Solicitor with a passion for Private Client work? Do you have the skills and vision to lead a successful team of legal professionals? If so, we have an exciting opportunity for you! Clayton Legal is a leading recruitment consultancy that specializes in the legal sector. We are working with a reputable and well-established law firm...


  • Leeds, United Kingdom University of Leeds Full time

    **Head of Sustainability Services**: **Salary: Grade 9 (£56,021 - £64,914 p.a. depending on experience)** **Do you want to play a key role in creating a truly sustainable university? Do you have significant experience of working in a senior sustainability role combined with a proven ability to lead and manage others? Are you passionate about having a...


  • Leeds, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    As a Head of Service Delivery you will:Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals.Training and support for new starters and existing team membersBuild and maintain effective...

  • Head of Mbchb

    1 month ago


    Leeds, United Kingdom University of Leeds Full time

    **Head of MBChB**: **Do you have the skills and creativity to lead our MBChB programme as we strive to continually evolve to deliver an outstanding experience for our students, and train the future workforce?** As Head of MBChB, you will be responsible for the management, delivery and quality assurance of the Medicine and Surgery MBChB programme, a flagship...


  • Leeds, United Kingdom University of Leeds Full time

    **Environmental Data Service Head - Integration and Engagement**: **Are you an inspirational leader with highly developed strategic insight into current and future technical and user-focused requirements for environmental data services? Do you have extensive experience of developing and enhancing user engagement in a data service setting? Would you like to...

  • Joiner/ Shop-Fitter

    4 days ago


    Leeds, United Kingdom Client Full time

    Joiner/ Shop-Fitter (Progression to Project Manager)£38,000 - £40,000 + Progression to Installation Project Manager + Routes to Directorship + Fantastic Training + Autonomy + Bonuses + VehicleCommutable from Bradford, Leeds, Huddersfield, York, Barnsley, Wakefield, and moreAre you a joiner/ carpenter or experienced with Shop Fit-Outs looking for a...


  • Leeds, United Kingdom Digital Preservation Coalition Full time

    Vacancy for Head of Research Services (Open Research) at University of Leeds - Digital Preservation Coalition ~ About the Digital Preservation Coalition Policies News News Digital Preservation Digital Preservation What is digital preservation? Get help with your digital preservation Dedicated Support for Members Digital Preservation...


  • Leeds, United Kingdom Digital Preservation Coalition Full time

    Vacancy for Head of Research Services (Open Research) at University of Leeds - Digital Preservation Coalition ~ About the Digital Preservation Coalition Policies News News Digital Preservation Digital Preservation What is digital preservation? Get help with your digital preservation Dedicated Support for Members Digital Preservation...


  • Leeds, United Kingdom Client Full time

    Ventilation Engineer Field Based - Door to Door Pay £35,000 - £40,000 + Company Van + Bonus + Enhanced Overtime Do you have a passion for delivering exceptional service and ensuring the safety of hospital environments? Are you a qualified Ventilation Engineer looking for a dynamic role with travel, training, and excellent benefits?The company...

  • CAD Technician

    5 days ago


    Leeds, United Kingdom Client Full time

    CAD Technician (Tower Cranes) Office Based - Leeds £40,000 - £60,000 + Professional Industry Training (Based in Australia) + Company Phone / Laptop Are you a CAD Technician with previous Crane / Lift Engineering experience?Do you want to progress into a role offering technical training for 2 month in Australia on tower cranes (Biggest Cranes in the...

  • Head of Marketing

    4 weeks ago


    Leeds, United Kingdom University of Leeds Full time

    **Head of Marketing (Strategic Marketing)**: **Grade 9 (£56,021 - £64,914 p.a. depending on experience)** **This role will be based on the university campus, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements** Reporting to the Deputy Director of Strategic Marketing, the Head of Marketing...


  • Leeds, United Kingdom Parkinson Gray Associates Full time

    Our Client is a privately owned multi-disciplinary property consultancy who deliver innovative projects, with a shared goal to create positive changes for the benefit of people’s communities, homes, work and education. Such a rare noble cause creates a truly unique working environment, emphasised by a healthy mix of public and private sector experienced...


  • Leeds, United Kingdom University of Leeds Full time

    This role will be based on the university campus, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements. Do you have exceptional leadership qualities, are you able to provide strategic direction ensuring financial sustainability? Can you collaborate successfully at a senior level to drive...


  • Leeds, United Kingdom Leeds Community Healthcare NHS Trust Full time

    Do you aspire to work in a dynamic fast paced team? Are you a positive leader with the experience of working in an operational role? Are you, first and foremost, a people person? Leeds Community Healthcare NHS Trust is looking for an Operational Head of Service to join and further develop the Leeds Mental Wellbeing Service (LMWS). LMWS is a combined...

  • M&A Tax

    1 month ago


    Leeds, United Kingdom Georgiana Head Recruitment Limited Full time

    This is a key role reporting to the Head of Corporate Tax and being their 'righthand person'. It is advisory focused with some more complex compliance work on their largest clients. You will also get involved in broader OMB type issues. This firm is a large independent accountancy practice based in the centre of Leeds. You will work on advisory projects such...


  • Leeds, United Kingdom Georgiana Head Recruitment Limited Full time

    This is a key role reporting to the Head of Corporate Tax and being their 'righthand person'. It is advisory focused with some more complex compliance work on their largest clients. You will also get involved in broader OMB type issues. This firm is a large independent accountancy practice based in the centre of Leeds. You will work on advisory...

  • Head of Programmes

    2 days ago


    Leeds, United Kingdom University of Leeds Full time

    Head of Programmes The University of Leeds has been chosen by the UK government to lead the Research Delivery Network Coordinating Centre, and will be joined by 12 new Regional Delivery Networks, hosted by NHS organisations across the country to form the NIHR Research Delivery Network. The new NIHR Research Delivery Network (RDN) will operate as...

  • Client Service Agent

    2 weeks ago


    Leeds, United Kingdom Equifax, Inc. Full time

    As Client Service Agent you will be responsible for providing client support for queries and issues via telephone or email. You will liaise with various sections of the business in order to resolve client queries; either new or existing complaints/ queries and escalate or provide resolution as well as post-sale support customer configuration for product...


  • Leeds, United Kingdom University of Leeds Full time

    **Personal Assistant to the Director and Heads of Educational Engagement**: **Salary: Grade 5 (£25,285 - £28,929 p.a. pro rata)** This role will be based on the university campus, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements. **Are you looking for a fast paced challenging role...