Current jobs related to Property Services Centre Advisor - Manchester - Golden Lane Housing Limited

  • Service Centre Advisor

    4 weeks ago

    Manchester, United Kingdom Markerstudy Group Full time

    We are seeking a highly motivated and organized Service Centre Advisor to join our team at Auto Windscreens. As a Service Centre Advisor, you will play a key role in supporting the Service Centre Manager and Supervisor in ensuring the efficient running of the Service Centre.Your responsibilities will include:Completing general Service Centre office tasks to...

  • Service Centre Advisor

    4 weeks ago

    Manchester, United Kingdom Markerstudy Group Full time

    We are seeking a highly motivated and organized Service Centre Advisor to join our team at Auto Windscreens. As a Service Centre Advisor, you will play a key role in supporting the Service Centre Manager and Supervisor in ensuring the efficient running of the Service Centre.Your responsibilities will include:Completing general Service Centre office tasks to...

  • Service Centre Advisor

    3 weeks ago

    Manchester, United Kingdom Markerstudy Group Full time

    We are seeking a highly motivated and organized Service Centre Advisor to join our team at Auto Windscreens. As a Service Centre Advisor, you will play a key role in supporting the Service Centre Manager and Supervisor in ensuring the efficient running of the Service Centre.Your responsibilities will include:Completing general Service Centre office tasks to...

  • Service Centre Advisor

    3 weeks ago

    Manchester, United Kingdom Markerstudy Group Full time

    We are seeking a highly motivated and organized Service Centre Advisor to join our team at Auto Windscreens. As a Service Centre Advisor, you will play a key role in supporting the Service Centre Manager and Supervisor in ensuring the efficient running of the Service Centre.Your responsibilities will include:Completing general Service Centre office tasks to...

  • Service Centre Advisor

    3 weeks ago

    Manchester, United Kingdom Markerstudy Group Full time

    We are seeking a highly motivated and organized Service Centre Advisor to join our team at Auto Windscreens. As a Service Centre Advisor, you will play a key role in supporting the Service Centre Manager and Supervisor in ensuring the efficient running of the Service Centre.Your responsibilities will include:Completing general Service Centre office tasks to...

  • Service Centre Advisor

    3 weeks ago

    Manchester, United Kingdom Markerstudy Group Full time

    We are seeking a highly motivated and organized Service Centre Advisor to join our team at Auto Windscreens. As a Service Centre Advisor, you will play a key role in supporting the Service Centre Manager and Supervisor in ensuring the efficient running of the Service Centre.Your responsibilities will include:Completing general Service Centre office tasks to...

  • Service Centre Advisor

    2 months ago

    Manchester, United Kingdom Markerstudy Group Full time

    We are seeking a highly motivated and organized Service Centre Advisor to join our team at our Manchester Service Centre.As a Service Centre Advisor, you will play a key role in supporting the Service Centre Manager and Supervisor in ensuring the efficient running of the service centre.Your responsibilities will include:Completing general Service Centre...

  • Service Centre Advisor

    2 months ago

    Manchester, United Kingdom Markerstudy Group Full time

    We are seeking a highly motivated and organized Service Centre Advisor to join our team at our Manchester Service Centre.As a Service Centre Advisor, you will play a key role in supporting the Service Centre Manager and Supervisor in ensuring the efficient running of the service centre.Your responsibilities will include:Completing general Service Centre...

  • Service Centre Advisor

    2 weeks ago

    Manchester, United Kingdom Markerstudy Group Full time

    We are seeking a highly motivated and organized Service Centre Advisor to join our team at Auto Windscreens.As a Service Centre Advisor, you will play a key role in supporting the Service Centre Manager and Supervisor in ensuring the efficient running of the Service Centre.Your responsibilities will include:Completing general Service Centre office tasks to...

  • Property Services Advisor

    2 weeks ago

    Manchester, United Kingdom The Talent Crowd Full time

    Property Support AdvisorManchester - £24-25KInterested in getting into a career in Property, this could be the role for you!The Property Support Advisor is a key member of the Central Support Management Team and is responsible for coordinating the administration of building repair and maintenance work and assisting with the development of a comprehensive...

  • Property Services Advisor

    2 weeks ago

    Manchester, United Kingdom The Talent Crowd Full time

    Property Support AdvisorManchester - £24-25KInterested in getting into a career in Property, this could be the role for you!The Property Support Advisor is a key member of the Central Support Management Team and is responsible for coordinating the administration of building repair and maintenance work and assisting with the development of a comprehensive...

  • Property Services Advisor

    1 week ago

    manchester, United Kingdom The Talent Crowd Full time

    Property Support Advisor Manchester - £24-25K Interested in getting into a career in Property, this could be the role for you! The Property Support Advisor is a key member of the Central Support Management Team and is responsible for coordinating the administration of building repair and maintenance work and assisting with the development of a comprehensive...

  • Property Services Advisor

    11 hours ago

    Manchester, United Kingdom The Talent Crowd Full time

    Job Description Property Support Advisor Manchester - £24-25K Interested in getting into a career in Property, this could be the role for you! The Property Support Advisor is a key member of the Central Support Management Team and is responsible for coordinating the administration of building repair and maintenance work and assisting with the development...

  • Property Support Advisor

    3 weeks ago

    Manchester, United Kingdom CV-Library Full time

    Property Support Advisor Manchester City Centre £24-25K Working for this exciting property compnay based in a fantastic central location, you will be responsible for the below. The Property Support Advisor is a key member of the Central Support Management Team and is responsible for coordinating the administration of building repair and maintenance...

  • Property Services Advisor

    3 weeks ago

    manchester, United Kingdom The Talent Crowd Full time

    Property Support AdvisorManchester - £24-25KInterested in getting into a career in Property, this could be the role for you!The Property Support Advisor is a key member of the Central Support Management Team and is responsible for coordinating the administration of building repair and maintenance work and assisting with the development of a comprehensive...

  • Service Centre Advisor

    1 month ago

    Manchester, United Kingdom Markerstudy Group Full time

    We are seeking a highly motivated and organized Service Centre Advisor to join our team at Auto Windscreens.The successful candidate will be responsible for providing exceptional customer service and administrative support to our customers and colleagues.Key responsibilities will include:Completing general Service Centre office tasks to support the Service...

  • Service Centre Advisor

    1 month ago

    Manchester, United Kingdom Markerstudy Group Full time

    We are seeking a highly motivated and organized Service Centre Advisor to join our team at Auto Windscreens.The successful candidate will be responsible for providing exceptional customer service and administrative support to our customers and colleagues.Key responsibilities will include:Completing general Service Centre office tasks to support the Service...

  • Property Services Advisor

    1 week ago

    Manchester, United Kingdom The Talent Crowd Full time

    Job DescriptionProperty Support AdvisorManchester - £24-25KInterested in getting into a career in Property, this could be the role for you!The Property Support Advisor is a key member of the Central Support Management Team and is responsible for coordinating the administration of building repair and maintenance work and assisting with the development of a...

  • Service Centre Advisor

    1 month ago

    Manchester, United Kingdom Markerstudy Group Full time

    We are seeking a highly motivated and organized Service Centre Advisor to join our team at Auto Windscreens.The successful candidate will be responsible for providing exceptional customer service and administrative support to our customers and colleagues.Key responsibilities will include:Completing general Service Centre office tasks to support the Service...

  • Service Centre Advisor

    1 month ago

    Manchester, United Kingdom Markerstudy Group Full time

    We are seeking a highly motivated and organized Service Centre Advisor to join our team at Auto Windscreens.The successful candidate will be responsible for providing exceptional customer service and administrative support to our customers and colleagues.Key responsibilities will include:Completing general Service Centre office tasks to support the Service...

Property Services Centre Advisor

5 months ago

Manchester, United Kingdom Golden Lane Housing Limited Full time

About the roles

We are recruiting to a permanent contract post, full-time and based in Manchester.

The Service Centre Advisor will be the first and main point of contact for all repairs, compliance and asset management communication irrespective of the format. Service Centre Advisor will deal with all customers and colleagues in accordance with customer care charter. The Service Centre Advisors will distribute, collate and record all customer satisfaction data associated with the repairs process from start to finish. They will work with the compliance team to administrate the compliance fields within our legal obligations and to monitor the documentation supporting these compliance areas. They will robustly report any failings within this area to the compliance officers. They will be multi-disciplined and be able to answer customer queries on any property related issue or escalate to the correct person.

**Responsibilities**:

- Provide an excellent service to all internal and external customers. This requires patience and an ability to listen and determine the best course of action to deal with all queries and repairs.
- The Service Centre advisor provides administrative support to support the Compliance team, in ensuring that GLH remain 100% compliant for its housing stock.
- The Service Centre advisor provides administrative support to support the Asset team, in ensuring that the programme of planned works is communicated with tenants.
- The Service Centre Advisor will deal with all enquires in a professional manner and will be a key person in our delivery of a best practice repairs services. They will be confident and efficient at handling all enquiries property related and will liaise with all teams within GLH to ensure that our customers receive a high level of service and satisfaction.
- The Service Centre Advisor will provide a comprehensive support service to the regional and office-based teams and will ensure the efficient running of all processes related to the services.
- The Service Centre Advisor will play an active role in the success of the business, through timely and efficient recording and reporting. They will provide administration support to the regional teams and will be key in ensuring that deadlines are met.
- The Service Centre Advisor has a critical role in supporting the regional teams with the transmission of information to and from internal and external bodies and must demonstrate efficiency in the collection and reporting of information. They will be the initial point of contact for customer repairs enquiries and therefore responsible for ensuring accurate information is gathered and recorded relating to the customer’s call.
- Good knowledge and understanding of social housing management and repairs services and understanding of learning disability issues
- Understanding of customer services role within a social housing/charity environment
- Experience of working in a housing repairs service
- Knowledge of building design and maintenance
- Strong customer service background
- Ability to work efficiently and calmly when under pressure
- Ability to think logically to determine own solutions to problems
- Ability to work independently with confidence
- Knowledge of or willingness to learn more about learning disabilities

**Job Types**: Full-time, Permanent

**Salary**: £26,339.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: 064